Asked — Edited

A Little Observation That I Made

This happens, especially if a person is new.

If you are like me, you try to get all of the information before you actually start doing things so that you won't burn up expensive equipment like you did in the past. You carefully collect this information. When the day comes, you carefully follow all of the steps to make sure that you do EXACTLY as directed. Then after doing the procedure what seems like a million times and it doesn't work as advertised, you get FRUSTRATED.

At this point, you start blaming and taking it out on D.J. and his team and things go down hill rapidly. When, the reason it wasn't working was that you had some BAD HARDWARE. Some hardware that you added that did not even come from D. J.

From what I have seen, Most ALL of D.J.'s products work Flawlessly including his software. And if any bugs come up, he is like a Magician. I have never seen someone so FAST and ACCURATE at the same time.

I for one, have been guilty of this. I would like to suggest we all give D.J. some slack. He has worked hard and has earned Much respect from all of us. I NEVER had any patience at all in my life. But, I am working to get some.

GOD BLESS YOU D.J.

Sincerely,

Mel


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#1  

Thanks Mel:) Glad to hear you're robot is becoming a success:). I've been recommended to remove the Community Forum by quite a few people. I've been told that the Community Forum will do more harm than good. I fought to keep the Community Forum because I feel it is very important to interact publically with the community.

When someone posts harsh opinions and creates drama, it makes EZ-Robot look bad. So I do understand why it has been suggested that I remove it. However, I know that eventually the individuals become comfortable and settle down.:)

Every suggestion or question or anything is recorded. I look at everything, even posts i don't reply too. And from that I determine the vision of EZ-Robot's future and features. Even the rude and harsh comments, like one particular individual we have on the site recently who doesn't get it yet. In time, he will...:) We're open to everybody who wants to build a robot - and that's my ultimate goal here.

#2  

PLEASE, D.J., DON'T REMOVE THE FORUM. IT IS THE MOST VALUABLE RESOURCE THAT WE HAVE.

Here is a suggestion: If it is a Negative comment, REMOVE it immediately and send that person a personal email reply. Hash it out privately with them. Put a disclaimer saying that any negativity goes against the objectives of the forum. In order to serve you better, your email will be answered privately.

I think Every problem that comes up like that is simply a miss-understanding.

Mel

#4  

I will trust that you have your reasons.

I was born and raised on a farm. When trying to put cows in the barn for their own good, they would often fight us. But, we never stopped. But, we had times that we thought of stopping saying to ourselves, "Those Stupid cows don't realize we are trying to help them."

#5  

DJ (and others). Forums are a mixed blessing. For those that thrive to share, ciommunicate, suggest, help, etc., they are emphatically a nessesity for building a strong product.

However, they also tend to be the front line for disgruntled owners as well. The barrier to entry for someone to gripe is so low, and the most public display of dissatisfaction so clear, that many choose this forum rather than simple and direct communication. They hope that their emotionally based statements create a mob mentality. Unfortunately, these same people are the first to realize the great loss of community when the admin brings the site down due to their behaviors

I've only been a customer for a little while, and although I have had my own frustrations, it is generally only the possitive and supportive posts that I bring to this forum. I bring my greivences directly to the source.;)

I hope I (and the rest of the possitive folks) bring useful support to the forum, and that our direct feedback to DJ drive a better product and experience at the end of the day.

(ok, off my soap box. The coffee is wearing off)

#6  

ok im guilty.....i get pissed when people dont click on the fraking search button....

so i tell them. search os your friend....i know it might sound like an a hole move. but come on...search people.

and maybe after a while you could close the forums and maybe just archive what has been stated....

tons of great questions and answers on here. if the forum is gone...well i dont think "most" people will buy into ezb...they will have questions and its always nice to "speak" to someone.

2 cents over.

Canada
#7  

I've pre-typed a nasty reply for a certain "person" that has been annoying the hell out of me lately. I figured it was not my place and kept deleting it.

I'm glad I'm not the only person getting annoyed by them.

I've always learned by trying, then ask for help after failure. Some people seem the need to be spoon fed everything and not actually try to accomplish anything on their own.

Keep the forums, clean up the whiney garbage.

My $0.02

#8  

DJ... I agree with Mel the forum is one of my favorite features. I don't think I would have gotten as far without the help of many of the regulars on the forum....