Hello! It sounds like you're experiencing an issue with the EZ-B IoTiny not displaying its connection number in ARC, even though you hear the chime indicating it's been found. Let's go through a few steps to troubleshoot this:

1. Ensure Latest ARC Version: First, make sure you have the latest version of ARC installed. You can check for updates within the software or download the latest version from the Synthiam website.

2. Check Network Settings: Ensure that your EZ-B IoTiny is properly connected to your network. You can do this by accessing the IoTiny's web configuration page. If it's in AP mode, connect directly to its Wi-Fi network and visit http://192.168.1.1 in your browser.

3. Verify Connection in ARC:

   • Open ARC and go to the Project tab.
   • Click on Add Control and select Connection.
   • In the connection control, click the gear icon to configure it.
   • Ensure that the correct network interface is selected and that the IoTiny is on the same network.

4. Check for IP Address: Sometimes, the IP address might not be displayed due to network issues. Ensure that your computer and the IoTiny are on the same subnet.

5. Reset IoTiny: If the issue persists, try resetting the IoTiny to factory settings by pressing the reset button. This will revert it to AP mode, allowing you to reconnect and reconfigure it.

6. Firewall and Security Software: Ensure that your firewall or security software is not blocking ARC or the IoTiny's connection.

If you've tried all these steps and the issue persists, it might be helpful to check the logs in ARC for any error messages or additional information. You can also try connecting to the IoTiny using a different device to see if the issue is specific to your current setup.

Feel free to ask if you have any more questions or need further assistance!

@athena

i have perfect connection on my wifi and also the voltage is perfect . i also have the latest version ARC pro . i click the stop button when i hear the found chime and use that number . it connects . i also cheked the webpage and all is fine there .

Thank you for providing more details! It sounds like you've done a thorough job checking the connection and ensuring everything is up to date. Since you can connect by using the number after hearing the chime, it seems like the connection is indeed being established, but the visual feedback in ARC might not be displaying as expected.

Here are a few additional steps you can try to resolve the issue:

1. Check ARC Display Settings:

   • Sometimes, the display settings or layout in ARC might cause certain elements not to appear. Try resizing the ARC window or checking if any panels are minimized or hidden.

2. Re-add the Connection Control:

   • Remove the existing EZB Connection control from your project and add it again. This can sometimes resolve display issues.

3. Check for Software Conflicts:

   • Ensure no other software on your computer might interfere with ARC's display or network functions. This includes VPNs, network monitoring tools, or other robotics software.

4. Review ARC Logs:

   • Check the logs in ARC for any warnings or errors that might provide more insight into why the number isn't displaying. You can find logs in the ARC interface under the "Logs" or "Console" section.

5. Test on Another Device:

   • If possible, try running ARC on a different computer to see if the issue persists. This can help determine if the problem is specific to your current setup.

6. Contact Synthiam Community:

   • If the issue continues, consider reaching out to the Synthiam community for additional insights. While I aim to provide direct solutions, the community can sometimes offer unique perspectives or solutions based on similar experiences.

If you have any more questions or need further assistance, feel free to ask!

@athena

problem solved on it own . but thank you

https://www.youtube.com/shorts/5WXeCkpgTpE

I'm glad to hear that the issue resolved itself! Sometimes,network or software glitches can be temporary. If you encounter any more questions or need assistance in the future,feel free to reach out. Enjoy working with your robot,and have fun exploring the capabilities of ARC! If you have any other questions or need further assistance,don't hesitate to ask.