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PRO
Canada
#1  

It sounds like you're experiencing an issue where ARC freezes when you try to make some visuals with your IoTiny on connection 3. Here are a few steps to help diagnose and potentially resolve the issue:

1. Check Connection Stability

Ensure that your IoTiny is properly connected and that the Wi-Fi connection is stable. You can use the Connection Diagnostic skill to help diagnose any connection issues.

  1. Add the Connection Diagnostic Skill to your ARC project if you haven't already.
  2. Ping the IoTiny using the "Ping EZ-B" button in the Connection Diagnostic skill to check if the connection is stable.

2. Review Debug Information

The Debug skill can provide valuable information about what might be causing the freeze.

  1. Add the Debug Skill to your ARC project.
  2. Monitor the Debug Information to see if any errors or warnings are logged when ARC freezes.

3. Check for Software Updates

Ensure that you are using the latest version of ARC and that all your robot skills are up to date.

  1. Check for ARC Updates: Go to the Options menu in ARC and select "Check for Updates."
  2. Update Robot Skills: Ensure that all the robot skills you are using are the latest versions.

4. Inspect the Placeholder Skill

Since the Placeholder skill is in beta, it might have some issues that could cause ARC to freeze.

  1. Disable the Placeholder Skill: Temporarily disable or remove the Placeholder skill from your project to see if the issue persists.
  2. Contact the Developer: If the issue is related to the Placeholder skill, you might want to contact the developer (thomasfromla) for support.

5. Check Resource Utilization

High CPU or memory usage can cause ARC to freeze.

  1. Monitor System Resources: Use the Task Manager (Windows) to monitor CPU and memory usage when ARC is running.
  2. Optimize Project: Ensure that your project is not overly complex and that you are not running too many resource-intensive tasks simultaneously.

6. Test with a Simple Project

Create a simple ARC project with just the IoTiny connection and a basic visual element to see if the issue persists.

  1. Create a New Project: Add only the IoTiny connection and a simple visual element.
  2. Test Stability: Check if ARC still freezes with this minimal setup.

7. Review Power Supply

Ensure that the IoTiny is receiving a stable power supply.

  1. Check Power Source: Verify that the power source is adequate and stable.
  2. Inspect Connections: Ensure that all power connections are secure.

8. Submit a Diagnostic Report

If the issue persists, you can submit a diagnostic report to Synthiam for further assistance.

  1. Generate Diagnostic Report: Use the Connection Diagnostic skill to generate a diagnostic report.
  2. Submit Report: Follow the instructions to submit the report to Synthiam for analysis.

By following these steps, you should be able to identify and resolve the issue causing ARC to freeze. If you need further assistance, please provide more details about your setup and any error messages you encounter.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#2  

@athena

is it possible that this iotiny is not supported for rgb?

User-inserted image

PRO
Canada
#3  

The EZ-B IoTiny does support RGB LEDs, but there are some considerations to keep in mind regarding power and control. Here are a few points to consider:

1. Power Requirements

RGB LEDs can draw significant current, especially if you are using multiple LEDs or high-brightness LEDs. The IoTiny's power output might not be sufficient for high-power RGB LEDs, and you may need an external power source.

2. Control Method

The IoTiny can control RGB LEDs using PWM (Pulse Width Modulation) on its digital ports. However, you need to ensure that the control method you are using is compatible with the IoTiny.

3. Wiring and Connections

Ensure that the RGB LEDs are correctly wired to the IoTiny. The typical wiring for an RGB LED involves connecting the common anode or cathode to the power supply and the individual RGB pins to the digital ports on the IoTiny.

4. Software Configuration

Make sure that your ARC project is correctly configured to control the RGB LEDs. You can use the PWM control in ARC to adjust the brightness and color of the LEDs.

5. External Drivers

For high-power RGB LEDs, you might need an external driver or controller that can handle the current requirements. The IoTiny can send control signals to the external driver, which then powers the LEDs.

6. Testing with Simple Setup

To verify if the IoTiny can control your RGB LEDs, start with a simple setup:

  1. Single LED Test: Connect a single RGB LED to the IoTiny and test if you can control its color and brightness.
  2. Use PWM Control: Add a PWM control in ARC and configure it to control the RGB LED.

Example Setup

  1. Connect the RGB LED:

    • Common Anode/Cathode: Connect the common pin to the power supply (VCC or GND).
    • RGB Pins: Connect the R, G, and B pins to separate digital ports on the IoTiny (e.g., D0, D1, D2).
  2. Configure ARC:

    • Add PWM Control: In ARC, add a PWM control for each color channel (R, G, B).
    • Set PWM Ports: Configure the PWM control to use the corresponding digital ports (D0, D1, D2).
  3. Test Control:

    • Adjust PWM Values: Use the PWM controls in ARC to adjust the brightness of each color channel and create different colors.

Troubleshooting

  • Check Connections: Ensure all connections are secure and correct.
  • Verify Power Supply: Make sure the power supply is adequate for the LEDs.
  • Monitor Debug Information: Use the Debug skill in ARC to monitor any errors or warnings.

If you continue to experience issues, please provide more details about your RGB LED setup, including the type of LEDs you are using and how they are connected to the IoTiny. This will help in providing more specific guidance.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#4  

@athena

i tested whit a new project and ezbv .same problem . i use 6.5 volts .

PRO
Belgium
#5  

@athena

i have 6.5 volts for avery ezbv and iotiny . do i see a lower volt in ARC . can this be the problem ?

User-inserted image

PRO
Canada
#6  

Using 6.5 volts for your EZ-B v4 and IoTiny should generally be within the acceptable range, but there are a few considerations to keep in mind:

1. Voltage Monitoring

Both the EZ-B v4 and IoTiny have built-in voltage monitoring features. If the voltage drops below a certain threshold, it can cause instability or unexpected behavior. You can monitor the voltage in ARC to ensure it is stable and within the acceptable range.

2. Voltage Drop

If you are seeing a lower voltage in ARC than what you are supplying, it could indicate a voltage drop due to resistance in the wires or connectors. This can be caused by:

  • Long or thin wires
  • Poor connections
  • High current draw from connected peripherals

3. Power Supply Stability

Ensure that your power supply is stable and can provide sufficient current for all connected devices. An unstable power supply can cause voltage fluctuations, leading to issues.

4. Battery Monitor Settings

The EZ-B v4 and IoTiny have battery monitor settings that can be configured in ARC. If the battery monitor is set to a higher threshold, it might trigger warnings or shutdowns even if the voltage is within an acceptable range.

Steps to Diagnose and Resolve the Issue

1. Monitor Voltage in ARC

  1. Add Voltage Monitor: Add the ADC (Analog to Digital Converter) control in ARC to monitor the voltage.
  2. Check Voltage: Observe the voltage reading in ARC to see if it matches your power supply voltage.

2. Check Connections

  1. Inspect Wires: Ensure that all wires are of adequate gauge and length to minimize voltage drop.
  2. Secure Connections: Make sure all connectors are secure and free from corrosion or damage.

3. Test with a Different Power Supply

  1. Use a Stable Power Supply: Try using a different power supply to see if the issue persists. Ensure the new power supply can provide sufficient current for all connected devices.

4. Adjust Battery Monitor Settings

  1. Access Web Configuration: Access the EZ-B v4 or IoTiny web configuration by connecting to its Wi-Fi and navigating to http://192.168.1.1 in your web browser.
  2. Adjust Battery Monitor: Adjust the battery monitor settings to match your power supply voltage.

5. Simplify the Setup

  1. Disconnect Peripherals: Disconnect all peripherals and test the EZ-B v4 or IoTiny with just the power supply connected.
  2. Add Peripherals Gradually: Gradually add peripherals back to the setup, monitoring the voltage and stability in ARC.

Example of Monitoring Voltage in ARC

  1. Add ADC Control:

    • Go to the Project tab in ARC.
    • Click Add Control.
    • Select ADC from the list of controls.
  2. Configure ADC Control:

    • Set the ADC port to the one connected to your power supply (e.g., ADC0).
    • Observe the voltage reading in the ADC control.

Troubleshooting Tips

  • Check for Overheating: Ensure that the EZ-B v4 and IoTiny are not overheating, as this can cause instability.
  • Use a Multimeter: Use a multimeter to measure the actual voltage at the EZ-B v4 or IoTiny power input to verify the voltage reading in ARC.
  • Check for Interference: Ensure that there are no sources of electrical interference near your setup that could affect the voltage readings.

By following these steps, you should be able to diagnose and resolve any issues related to voltage that might be causing ARC to freeze. If the problem persists, please provide more details about your setup and any specific error messages or behaviors you observe.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#7  

@athena

i use a 40amps regulator new . all power wires are 12 gauge whit all new connectors . so no batteries are used . the warning low batterie is disabled . a steddy 5.98 volt from the big regulator and 6.50 steddy from small regulator .

two iotiny has 5.64 volt one ezbv has 5.70volt seconf ezbv has 5.64 volt .

https://www.youtube.com/shorts/hpmy8Dyg1T0

PRO
Canada
#8  

Thank you for providing detailed information about your setup and the video link. Based on your description, it seems like you have a robust power supply setup with a 40-amp regulator and 12-gauge wires. However, the voltage readings you provided (5.64V and 5.70V) are slightly below the 6.5V you mentioned earlier. This slight drop might not be significant, but it's worth investigating further.

Potential Causes and Solutions

1. Voltage Drop

Even though you have a powerful regulator and thick wires, there might still be a slight voltage drop due to connectors or the load on the system. Ensure all connectors are secure and free from corrosion.

2. Power Supply Stability

Ensure that your power supply is stable and not fluctuating under load. You can use an oscilloscope to check for any voltage spikes or drops.

3. Firmware and Software Updates

Ensure that your EZ-B v4 and IoTiny are running the latest firmware. Also, make sure you have the latest version of ARC installed.

4. Overheating

Check if any components are overheating. Overheating can cause instability and unexpected behavior. Ensure proper ventilation and cooling for your components.

5. Peripheral Load

Disconnect all peripherals and test the EZ-B v4 and IoTiny with just the power supply connected. Gradually add peripherals back to the setup, monitoring the voltage and stability in ARC.

6. Network Issues

Since the EZ-B v4 and IoTiny connect over Wi-Fi, ensure that your network is stable and has a strong signal. Network issues can sometimes cause ARC to freeze.

Steps to Diagnose and Resolve the Issue

1. Monitor Voltage in ARC

  1. Add ADC Control:

    • Go to the Project tab in ARC.
    • Click Add Control.
    • Select ADC from the list of controls.
  2. Configure ADC Control:

    • Set the ADC port to the one connected to your power supply (e.g., ADC0).
    • Observe the voltage reading in the ADC control.

2. Check Connections

  1. Inspect Wires:
    • Ensure that all wires are of adequate gauge and length to minimize voltage drop.
  2. Secure Connections:
    • Make sure all connectors are secure and free from corrosion or damage.

3. Test with a Different Power Supply

  1. Use a Stable Power Supply:
    • Try using a different power supply to see if the issue persists. Ensure the new power supply can provide sufficient current for all connected devices.

4. Adjust Battery Monitor Settings

  1. Access Web Configuration:
    • Access the EZ-B v4 or IoTiny web configuration by connecting to its Wi-Fi and navigating to http://192.168.1.1 in your web browser.
  2. Adjust Battery Monitor:
    • Adjust the battery monitor settings to match your power supply voltage.

5. Simplify the Setup

  1. Disconnect Peripherals:
    • Disconnect all peripherals and test the EZ-B v4 or IoTiny with just the power supply connected.
  2. Add Peripherals Gradually:
    • Gradually add peripherals back to the setup, monitoring the voltage and stability in ARC.

Troubleshooting Tips

  • Check for Overheating:
    • Ensure that the EZ-B v4 and IoTiny are not overheating, as this can cause instability.
  • Use a Multimeter:
    • Use a multimeter to measure the actual voltage at the EZ-B v4 or IoTiny power input to verify the voltage reading in ARC.
  • Check for Interference:
    • Ensure that there are no sources of electrical interference near your setup that could affect the voltage readings.

By following these steps, you should be able to diagnose and resolve any issues related to voltage that might be causing ARC to freeze. If the problem persists, please provide more details about your setup and any error messages or behaviors you observe.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Canada
#10  

Thank you for sharing the video link. If the ADC line on number 3 is missing, it could indicate a few potential issues. Let's go through some possible causes and solutions:

Potential Causes and Solutions

1. ADC Port Configuration

  • Check Configuration: Ensure that the ADC port is correctly configured in ARC. Sometimes, a missing line could be due to incorrect settings.
  • Reconfigure ADC: Try reconfiguring the ADC port in ARC to see if it resolves the issue.

2. Hardware Connection

  • Inspect Connections: Ensure that the ADC port is properly connected to the sensor or input device. A loose or disconnected wire could cause the ADC line to be missing.
  • Test with Multimeter: Use a multimeter to check the voltage at the ADC port to ensure it is receiving the expected input.

3. Firmware and Software Updates

  • Update Firmware: Ensure that your EZ-B v4 and IoTiny are running the latest firmware. Sometimes, firmware updates can resolve issues with ADC readings.
  • Update ARC: Make sure you have the latest version of ARC installed.

4. Power Supply Stability

  • Check Power Supply: Ensure that your power supply is stable and not fluctuating. An unstable power supply can cause issues with ADC readings.
  • Use a Different Power Supply: Try using a different power supply to see if the issue persists.

5. Interference and Noise

  • Check for Interference: Ensure that there are no sources of electrical interference near your setup that could affect the ADC readings.
  • Use Shielded Cables: If possible, use shielded cables to reduce electrical noise and interference.

Steps to Diagnose and Resolve the Issue

1. Reconfigure ADC Port in ARC

  1. Add ADC Control:
    • Go to the Project tab in ARC.
    • Click Add Control.
    • Select ADC from the list of controls.
  2. Configure ADC Control:
    • Set the ADC port to the one connected to your sensor or input device (e.g., ADC0, ADC1, etc.).
    • Observe the voltage reading in the ADC control.

2. Inspect Hardware Connections

  1. Check Wires:
    • Ensure that all wires are securely connected and free from damage.
  2. Test with Multimeter:
    • Use a multimeter to measure the voltage at the ADC port to ensure it is receiving the expected input.

3. Update Firmware and Software

  1. Update Firmware:
    • Access the EZ-B v4 or IoTiny web configuration by connecting to its Wi-Fi and navigating to http://192.168.1.1 in your web browser.
    • Check for firmware updates and apply them if available.
  2. Update ARC:
    • Ensure you have the latest version of ARC installed.

4. Check Power Supply Stability

  1. Use a Stable Power Supply:
    • Ensure that your power supply is stable and can provide sufficient current for all connected devices.
  2. Test with a Different Power Supply:
    • Try using a different power supply to see if the issue persists.

5. Reduce Interference and Noise

  1. Check for Interference:
    • Ensure that there are no sources of electrical interference near your setup.
  2. Use Shielded Cables:
    • If possible, use shielded cables to reduce electrical noise and interference.

Example of Monitoring Voltage in ARC

  1. Add ADC Control:
    • Go to the Project tab in ARC.
    • Click Add Control.
    • Select ADC from the list of controls.
  2. Configure ADC Control:
    • Set the ADC port to the one connected to your sensor or input device (e.g., ADC0, ADC1, etc.).
    • Observe the voltage reading in the ADC control.

By following these steps, you should be able to diagnose and resolve the issue with the missing ADC line. If the problem persists, please provide more details about your setup and any error messages or behaviors you observe.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#11  

@athena

some aditional info . i use two old ezbv4 . the one connected to  number 2 is the one that keeps disconnecting , and after that the ezbv4  will not connect untill i reboot . it also changes its IP adres avery time .  @athena what do you think needs to be done ?

PRO
Canada
#12  

Thank you for providing additional information. It seems like the EZ-B v4 connected to number 2 is experiencing connectivity issues, including frequent disconnections and changing IP addresses. Here are some steps to diagnose and resolve the issue:

Potential Causes and Solutions

1. Network Configuration

  • Static IP Address: Configure the EZ-B v4 to use a static IP address to prevent it from changing every time it reconnects.
  • Wi-Fi Signal Strength: Ensure that the EZ-B v4 is within a strong Wi-Fi signal range. Weak signals can cause frequent disconnections.

2. Firmware and Software Updates

  • Update Firmware: Ensure that the EZ-B v4 is running the latest firmware. Sometimes, firmware updates can resolve connectivity issues.
  • Update ARC: Make sure you have the latest version of ARC installed.

3. Power Supply Stability

  • Check Power Supply: Ensure that the power supply to the EZ-B v4 is stable and not fluctuating. An unstable power supply can cause connectivity issues.
  • Use a Different Power Supply: Try using a different power supply to see if the issue persists.

4. Network Interference

  • Check for Interference: Ensure that there are no sources of Wi-Fi interference near your setup, such as other Wi-Fi networks, microwaves, or cordless phones.
  • Change Wi-Fi Channel: If possible, change the Wi-Fi channel on your router to reduce interference.

5. Hardware Issues

  • Inspect Hardware: Check the EZ-B v4 for any visible signs of damage or wear. Sometimes, hardware issues can cause connectivity problems.
  • Test with Another EZ-B v4: If you have another EZ-B v4, try swapping it with the problematic one to see if the issue persists.

Steps to Diagnose and Resolve the Issue

1. Configure Static IP Address

  1. Access Web Configuration:
    • Connect to the EZ-B v4's Wi-Fi network.
    • Open a web browser and navigate to http://192.168.1.1.
  2. Set Static IP:
    • Go to the network settings and configure a static IP address for the EZ-B v4.
    • Save the settings and reboot the EZ-B v4.

2. Update Firmware and Software

  1. Update Firmware:
    • Access the EZ-B v4 web configuration by connecting to its Wi-Fi and navigating to http://192.168.1.1.
    • Check for firmware updates and apply them if available.
  2. Update ARC:
    • Ensure you have the latest version of ARC installed.

3. Check Power Supply Stability

  1. Use a Stable Power Supply:
    • Ensure that your power supply is stable and can provide sufficient current for all connected devices.
  2. Test with a Different Power Supply:
    • Try using a different power supply to see if the issue persists.

4. Reduce Network Interference

  1. Check for Interference:
    • Ensure that there are no sources of Wi-Fi interference near your setup.
  2. Change Wi-Fi Channel:
    • Access your router's settings and change the Wi-Fi channel to reduce interference.

5. Inspect Hardware and Test with Another EZ-B v4

  1. Inspect Hardware:
    • Check the EZ-B v4 for any visible signs of damage or wear.
  2. Test with Another EZ-B v4:
    • If you have another EZ-B v4, try swapping it with the problematic one to see if the issue persists.

Example of Configuring Static IP Address

  1. Access Web Configuration:
    • Connect to the EZ-B v4's Wi-Fi network.
    • Open a web browser and navigate to http://192.168.1.1.
  2. Set Static IP:
    • Go to the network settings and configure a static IP address for the EZ-B v4.
    • Save the settings and reboot the EZ-B v4.

By following these steps, you should be able to diagnose and resolve the connectivity issues with your EZ-B v4. If the problem persists, please provide more details about your setup and any error messages or behaviors you observe.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
PRO
Belgium
#13  

@athena

solved . it was a slow internet .

PRO
Canada
#14  

I'm glad to hear that the issue has been resolved! Slow internet can indeed cause connectivity problems, including frequent disconnections and changing IP addresses. If you have any more questions or need further assistance with your robot project, feel free to ask. Happy building and programming with ARC!


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
#15  

I'm glad you found a solution. You mentioned in a different post that you were going to get a new provider or upgrade your service plan. Is this what fixed your issue?

In the past I've assigned static IP addresses to EZBs in my router and that worked pretty well. However after upgrading my home network and making sure I had a strong and stable signal for the EZB's ended the need for the static IP.

Also, I've known a couple people who had 2 EZB's sitting too close to each other and being that close interfered with their network connection. However that was many years ago and before the EZB V4 came out. Perhaps that issue was solved with the new board or there were other things happening with their connection (slow, weak)? In the past I've operated two EZB within 3 inches of each other and had no issues but I have a strong home network and have the latest EZB V4 released. You mentioned that upir big EZB's are old. Do they have boards prior to the V4 release? Have you ever updated their firmware?

PRO
Belgium
#16   — Edited

hi dave

i bouth some more internet . its 25 GB more for 5 euro x2 . i also have the Engenius acces point .