fredebec
France
Asked
— Edited
Hi,
This topic follows this one: https://synthiam.com/Community/Questions/2531, but i come with 1 (or 2) more precise questions:
- Is it possible that the wireless camera loose the pairing with the usb dongle (even if everything was fine before)?
- If yes, is there a way to redo the pairing but without the camera power button, as i have taken it away from the camera when i have connected it directly to the ezb stress
Thanks for your help.
PS: if it is not a good practice on the forum to create a new topic from a previous one, when the question changes, please tell me
As far as I have read and know the pairing shouldn't become unpaired, if it's previously been paired and working then pairing generally isn't the issue.
I guess under a very specific incident the pairing could be affecting by static to the camera or dongle - but I have not experienced that. The only camera pairing process can be found on this page: https://synthiam.com/Tutorials/Camera%20Diagnostics.aspx
:)
It really seems that i cannot connect to the webcam (the simple WebcamViewer software tell me that), that's why I think of a pairing issue.
@DJ, as stated in my first post, i have no more the camera power button. So, in the pairing process described in the diagnostic page, i can go to step 11) by using ARC and a "Set Digital", but i cannot perform step 12) "Press and release the camera button once more", without switching-off the camera... I think that's why I cannot complete the pairing process...