I have just bought a Surface Pro 4 and have been trying all afternoon to set up ARC but just cannot get the resolution to look right - I tried dozens of settings, but all I get is bunched up text as jpeg below.
I have had big screen resolution problems before on my Windows 7 Asus slate tablet which also never worked properly with EZ-Builder, is it just me or is there a problem with the way ARC handles screen resolution?
If anyone can help it would be greatly appreciated!
Upgrade to ARC Pro
Synthiam ARC Pro is a cool new tool that will help unleash your creativity with programming robots in just seconds!
Surfaces and touch tablets have the text size increased to make the interface larger for fingers.
I then run the auto-arrange and get the top back but with all the windows massively jumbled again and yes if I tidy that up and save again then when loading back the top has gone again Grrr.
This is exactly what happened on my Windows 7 Asus slate tablet where I gave up using ARC on years back because that used to lose the top all the time.
It looks to me that ARC somehow has major problems with resolution on some Windows tablets - I do not have these problems on my PCs. Very frustrating as I wanted to use the Surface Pro 4 for portable control via ARC of the EZ:1 robot!
Please don't think I'm hijacking your thread here but I think this is connected with your issue. Also I want to validate your problem. I'm running the latest version of ARC; Personally, I'm also having the same issue your having. Along with that I'm still frustrated with half my controls being trapped under the menu bar on virtual screen #2 when I close and then restart ARC. EDIT: (This was fixed at one time and had reappeared). I always have to use Smart Arrange to get them from under them. This is the only window where the controls extend down past the bottom of the window and I need to scroll down to see them. It's very frustrating having to rearrange my long list of controls and have them jumbled up and hard to find each time I open my project. This is on an old Dell laptop running Win 10. Also on my new Hi resolution Win 10 HP laptop the controls and text are so small I can't even see them. Any adjustments I make so their size is barely acceptable make the rest of the programs I use on this laptop way to large.
Anyway, I've almost given up hoping these issues can be fixed and accept them. Each time anyone asks for relief on these issues we get the seemingly valid excuse that it's a Windows problem with the way they scale the GUI. *tired* At this point I rally don't even know how or who to ask for help. I can't even get the suggested fixes to make things even a little better. *sleep*
Having software that will on work on only some Windows devices/platforms does seem strange in this day and age.
Text Size is how large the text is relative to the original specified size. If you increase the text size value, the size of text will increase in applications. Increasing text size is attempting to fit larger text in a space designed for smaller text.
The ARC was designed for text size 125%
Windows 10 screwed everything up by setting the default value to 125% which is ridiculous but uncontrollable. Some tablets are set to 150%
Follow the instructions and set your computer correctly: http://www.ez-robot.com/Tutorials/Help.aspx?id=207
There are many ways for an applications to handle screen size changes. Some are more automatic than others.
A found a lot of other things not as listed in your tutorial. I assume like everything else the nerds at Windwos took it upon themselves to change the names of things from version to version. This makes your tutorial hard to follow. I hate it and do not understand it when they do this. I see the reason to make things work better but why change the names of the same function! "I hate those guys." (said in the true Animal House tradition).
I tried this several times in the past and I don't know why it didn't work then. Maybe I needed to reboot. This did the trick for me. I no longer have to squint at the screen to see my controls. In Win 10 on my Hi Res HP, 17" screen, I have my resolution set to 1600x900 and the text size set to 125%. The rest of the programs on my laptop are viewable but still a little small for my taste. This is what I get in ARC. Remember I was having the same problem with cut off text as Tony:
I'm going to try this now on my old Dell.
This panel the vertical size of the listbox followed the borders but the horizontal size did not. They are not anchored correctly.
This panel even the vertical size isn't anchored properly.
Please can't someone in the software fix this simple problem?
Again, the link is: http://www.ez-robot.com/Tutorials/Help.aspx?id=207
It can also be found by clicking ARC manual on the download page.
@billPlays, your usage log resolution reads: 3840x2160 (96x96 dpi), which is not recommended for ARC. Please use the following link to configure the display settings for ARC: http://www.ez-robot.com/Tutorials/Help.aspx?id=207
@Dave, you will find the instructions (http://www.ez-robot.com/Tutorials/Help.aspx?id=207) mention how rebooting is necessary.
The challenge isn't resolution when you have older PCs... the challenge is operating system at that point. Anything below Windows 7 is not supported.
DJ, I carried out the tutorial to the letter
I first tried the tutorial recommendation of 1920 x 1080 text size 125% then rebooted - same problem top lost
I then tried 1920 x 1080 text size 100% then rebooted - same problem top lost
I then tried 1024 x 768, 1152 x 864, 1280 x 600, 1280 x 720, 1280 x 768, 1280 x 800, 1280 x 960, 1280 x 1024 - same problem!
I then tried Daves 1600 x 900 text size 125% then rebooted - same problem top lost
I then tried 1600 x 900 text size 100% then rebooted - same problem top lost
I then tried other settings and none work.
I am absolutely gutted, I have a major ALTAIR robot presentation next week so I bought a grands worth of tablet which would be nice and easy to transport - now I am going to have to strip down one of my main PCs and large monitor to be able to do the presentation. My main Windows 10 PC has no problem with the ARC software everything works as it should, it obviously just does not like tablets!
Why the heck is ARC software so hard to use! It (to me) is really sad that such a great product is being let down by this sometimes seemingly unusable software. I am now very disillusioned!
I am at work where I have Windows 7, so I can't give specific instructions, but Windows 10 has a "Tablet" mode and, when a keyboard is attached (can be Bluetooth), a "Desktop" mode. Have you tried changing to desktop mode?
Windows does all kinds of strange formatting things in tablet mode, and it may be related.
(I don't disagree that only ARC seems to have these formatting issues with Windows 10 at different resolutions. I have dozens, if not hundreds of different apps, and the only one I need to be particular about my screen settings to get to work correctly is ARC. Some may not look good at full screen, but all will work fine in windowed mode, if a little small.... Sorry DJ, but I think you need to stop blaming Microsoft and start looking at the ARC framework and fix this. As more of us get high resolution portable devices, it is only going to get worse).
I agree DJ should stop blaming Microsoft, I see this problem as a big flaw in ARC - seriously if I had not invested years of work with EZ-Robot this would have made me give up on the whole idea of using ARC!
I have spent 2 days trying to get EZ-Robot to work on the Surface Pro with no luck - I thought it was supposed to be easy robot, well it seems that it is not very easy to get it to work on tablets.
In your current situation, using the virtual desktops is the best option. Right click on the headers of each control and move them to virtual desktops.
As for your original topic, which is font sizing. Please follow the tutorial to adjust font sizing here: http://www.ez-robot.com/Tutorials/Help.aspx?id=207
The font sizing adjusts the size of the text in Windows. Each software application on your computer has space allocated for text. If the font size is increased, the space allocated for the text doesn't fit. This is not an issue limited to ARC and no additional development will be allocated to supporting 150% font size because it will affect those using 100% and 125% font sizing.
The font sizing can be resolved by following the tutorial here: http://www.ez-robot.com/Tutorials/Help.aspx?id=207
If you purchase a tablet or PC that has 150% font sizing, simply follow the instructions to change the font size to 100% or 125%
As I also explained in the post, I have tried all the permutations of font sizes (100%, 125% etc) for all the screen resolutions and all this has made absolutely no difference!
The situation that you are experiencing with the top spacing can be resolved using Virtual Desktops. Right click on the header of controls and move them to a different desktop.
I am going to give up on it now, I cannot waste any more time trying to get this to work, because until its fixed I personally do not believe that the Surface Pro will ever work with ARC.
Can you provide me with an updated screenshot of both Virtual Desktop #1 and Virtual Desktop #2?
Also, is there a way I can get access to your project to test with?
I do not have a Surface Pro to fully test with - but I'm hoping that settings in the Windows OS should be able to resolve any screen rendering issues on any hardware. I am limited to having access to only a handful of computing devices for testing.
Dave, it is exactly as your post#14 the top controls look to be being pushed under the menu bar.