I get the same error on Google chrome on windows 8, as well as on safari on ios. I don't think its anything on my end.

hihuq Agree, if you have gone through all those browsers then it is evidently some sort of form issue with EZB. I was going to try and make a fake report but decided not to. I'm sure the support folks will be online tomorrow and will provide a solution to this.

@hihug, Sorry this is happening to you. The gang at EZ Robot is usually very good about checking up here on the forum and also following up with any problems that arise with their customers. I'm sure your issue with the servo and the email form wont go unnoticed and it will be cleared up quickly.

It sucks that this happened to your robot over the holidays. The EZ Robot gang are a small group and they've been spending the past year working to build this amazing product. I'm sure they'er spending some well deserved time off and with their families. However I know that doesn't really matter much when a paying customer is needing help. Hang in there and I'm sure things will get straightened out.

My advice is to try sending the form again in a day or two and bump this thread again if that doesn't work.

Hi,

Hopefully the powers that be will see this message.

I was finally successful in submitting a warranty request by choosing "Missing Parts in Package" in the drop down for the warranty reason. I had been selecting "Defective Part" and this is what was causing the site error.

Thanks for everybody's input.

Oh, the reason for warrenty return is a new drop down. Must not have been fully tested before deployment.

Alan

Thanks for everyone's input. EZ-Robot sent me a replacement servo, and after minor foot surgery, I was able to get everything working again.

Thanks