Hello to all!

Got the EZ-Robot and after following all the steps of the tutorial I'm not getting to the connection between the hardware and the program ARC nor the firmware update. My OS is Windows 8 ultrabook is my Sony Vaio with native bluetooth. The bluetooth pairing and I can not see him as "linvor" in the list of devices, but it appears as offline and can not connect with the above programs. I already removed all other bluetooth devices leaving only the "linvor" Duracell batteries are new, the blue light blinked a few times and then got access without blinking red and sometimes blinks and pauses and continues to flash. I checked the solder connectors and did the test with the multimeter and everything is OK, I still can not connect. Could help me! Below is the message that appears.

Attempting connection on COM3 Comm Err: The operation has timed October BbytesToExpect 1

received: Disconnected Connection Failed: System.Exception: Controller Not Responding at EZ_B.EZB.Connect (String hostname, String tcpPassword, Int32 baudRate) Disconnected 6/30/2013 10:59:30 AM - Connection attempt error

Available Ports:

• COM3
• COM4

Have you selected the correct EZ-B COM port? Use the Help menu option to view the online help and watch a video demonstration.

If you are considering contacting us, Ensure you have Followed the tutorial first. You may find the tutorial by pressing HELP from the menu. If you still feel Necessary to Contact Us or post on the forum, we will require a copy of the debug message by pressing the Edit menu option and pasting the debug window contents to us.

Nearly every issue is resolved by enquiry.c Following the tutorial and Ensuring you have the Microsoft Bluetooth Stack Native. This software is not supported in a Virtual Machine.