Greece
Asked — Edited

Proplem With Firmware Update

Good afternoon DJ. Sures.

My name is SAKIS . I have the ez-b kit about 5 month. I have a problem with the update firmware V6.5, I did the steps to up date but i can't . This is the message that i saw when i try to update.........

Attempting connection to COM18 EZ-B reports EZ-B Firmware V6.5 Connected T+NAMEsakissending ping sending ping sending bootloader Failed to load bootloader! Have you selected the correct EZ-B COM port? Use the Help menu option to view the online help and watch a video demonstration.

PLEASE HELP ME. REGARDS SAKIS FROM GREECE.

confused


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PRO
Synthiam
#1  

Hello, are you certain that is the EZ-B port? There was never a 6.5 version.

#2  

Hello DJ Sures ,

I'm sure that i select the correct port , when i try to connect to ez-b i was read the follow message:

invalid Firmware Version.Please upgrade. EZ- B Reports v 6.5This copy of ARC requires V16

WHAT IS THE PROBLEM?

PRO
Synthiam
#3  

That error message is because the device you are connecting to is returning a value that the software is mis understanding. My suggestion is to delete the bluetooth EZ-B device, and re-add it. Use the tutorial found on the tutorial page here: https://synthiam.com/Tutorials/Default.aspx?id=5

PS, capital letters are not necessary:)

#4  

THANKS FOR THE RESPONSE DJ;)

I'll try right now!

#5  

Sorry for the capital letters.

#6  

No DJ.

I disconnect the bluetooth device and i connect again with the new ports and i install again the ez-b set up ,but again the same message:

invalid Firmware Version.Please upgrade. EZ- B Reports v 6.5This copy of ARC requires V16

Any other suggestion? confused

PRO
Synthiam
#7  

How many communication ports are displayed in the drop down of the firmware updater?

#8  

6 ports

I Know which is the right port.