Asked — Edited
Can we ask how the pre-order shipments are going?
I got a message to say I was in Group 2 to ship on or around Jan 3.
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nearly all packages will say the same thing on tracking information. you can eventually use the tracking number in your local postal service tracking website. that will usually work.
1-753 12/26/2011 5:20:10 AM $249.79 Step 3) Shipped
.EZ-Robot Complete Kit ($212.00) - 0.8000
and i am not sure if i have chosen Air mail for $37.79?
The cost of shipping for you was Small Packets Air ($37.79)
If you did not choose air mail, your package come by boat, and that would take about 2 months.
international shipping: click
usa shipping: click
within canada shipping: click
we put all information online for you. I'm very picky about that. I also push to make sure the links are not hidden. That is why you can find everything on ez-robot.com.
So, if you are asking if ez-robot can guarantee delivery time, then that answer is no. We are a manufacturer of hardware and software for our robot platform. We are not a shipping company :). When purchasing, you agree to the shipping contract with the shipping company. The shipping options you are presented with during purchase is your interaction with them. You are purchasing a shipping option from the shipping company - you are not purchasing a shipping option from ez-robot. The information and links are presented to you with all information. Please take time to read the email from the shipping company that is sent to you, it explains in detail and has links to more informaiton.
If there is a delay in shipping by the shipping company - there is nothing ez-robot can do. It is your shipping purchase with the shippin company. You are allowed to contact them to discuss any issues you have.
If I said "yes" to your question, EZ-Robot would be responsible for a timeframe of a service that is not within our control.
Not easy to be patient when EZ is so amazing
Lesson for me has has been once item is shipped , DJ Delivers every time .
Ok so 10 days to a couple of weeks shipping, book some time off holiday....
Should have a live Wall.e by end of March!
The next project has already been selected, paint all tank *eek*
Just one little quick question...
Why is your monitor on the ceiling?
Don't you get neck ache?
Went for the more expensive Canada Post Xpress Post International option to the UK as I wanted to be able to track the package on its journey in case it went wayward. It took 5 days to make it from Calgary to the UK customs office, three days for them to process and hand off to ParcelForce, five days for ParcelForce to notify me of the customs payments required, and then a day for delivery after customs payment was made.
Customs paid on contents of a EZ-Robot kit & motor controller all worth $250 + postage came to 47.82 which breaks down to 34.32 for Import VAT and 13.50 for ParcelForce's UK customs admin fee.
Personally I think import tax is outrageous then to add insult to injury Parcelforce add on an admin fee for reading a label on the parcel *eek*
So far no additional charges from the robbing b..... I mean TAX office.
Can't knock the EZ crew for their hard work!
From Canadian post tracking history follows: it is sent from Canada on January, 20th...
Today is evening on February, 18th!
Maybe the Canadian mail has found a surface way to Israel???
I should look at the terrestrial globe once again!