Hello, that's correct. I beleive group 2 goes out tomorrow. Group 3 is beginning of next week. And group for is later in next week. Group 5 is the monday of the week after.

Great - thanks for that!

JOC

Hi, I paid for my pre-order on December 28. However, the status of my order is still "New Order"...

Any updates?

Thanks.

Your status will stay as "New Order" until it is moved to Processing, then Shipped.

I don't know what "group" you are in for Dec 28 orders. There's a chance yours went out today, or next week. Probably not the week after.

Pre-orders keep piling up. We organize them into groups as we receive inventory. I think the manufacturing facility will be online in 2 weeks. Then we will have an infinite supply

waits patiently for his new toy i bought on the 26th December 2011

Many orders that were supposed to be shipped on Friday are delayed due to an issue with DHL. I have yet to find out what the issue is because they haven't given me an answer.

You can read more at this link: https://synthiam.com/Community/Questions/434

Ugh DHL. I don't know how they are in Canada, but I have had more trouble with them in the US than any other carrier. Late deliveries, deliveries to wrong adddesses, lost packages. I don't know how they stay in business.

Alan

They decided they need customs brokerage clearance for the first time - ever. Normally we have fantastic service from DHL. They are fast and usually surprise us with shipping times. As of this shipment, it's sitting waiting for some documents for clearance. I'm signing the documents to release the inventory now.