@richard

that is all well and good that you believe in the company and all, but it still does not give you two the right to keep telling people what to do as if you are speaking on behalf of the company. it seems as if you two go out of your way to tell people to just wait or cancel your order. what gives you the right? are you speaking on behalf of E-Z robot? i have not seen any comments from legitimate E-Z robot staff stating "just wait" or "cancel".

i think everyone knows that complaining will not speed things up, however it is their right to speak their mind regardless of how you feel about the company. what i am saying is, stop acting as if you are some sort of official moderator for E-Z robot, because all you are doing is adding to the frustration. E-Z robot staff\officially designated moderators should be the ones saying such things. you are complaining that people are complaining from what i have seen. why can't you just ignore those posts and not say anything and allow official responses?

@cdkisa it isn't that I only defend EZ-Robot, I respond to most questions posted to the forums. My advise was to contact EZ-Robot via the Contact Us page as the community is unable to advise on individual orders.

I believe you may have misunderstood my posts if you're of the opinion that I have said not to post. As stated many times in this and others, the community is unable to provide any advise on individual orders. We only have the general information to hand. Posting in the community forums expecting answers about individual orders will not be of anyone's benefit. Contacting EZ-Robot directly via the Contact Us page will put you in touch with their team who will answer any questions that you have. They know the details of all individual orders, we don't.

For the record, and you can look this up if you wish to, but I too have expressed my frustrations on the delays for the revolution products.

As for the whole, why do I feel I need to read/respond to all posts. To put it bluntly I do it to save EZ-Robot having to therefore leaving them more time to deal with the problems which come up with the products, so that they can spend more time dealing with the support tickets sent via the Contact Us page and so that they can spend more time improving the products and software. My involvement in the community forums, with helping people when they have questions and guiding people to learning how to solve these issues themselves is appreciated by many community members and by EZ-Robot, I've not bestowed anything upon myself nor do I feel I have the "right" to anything.

Once again, the community is unable to provide any help for individual orders. Contacting EZ-Robot through the Contact Us page is the quickest way to receive help. Their customer services is extremely quick and helpful.

Since we're quoting people... "Never argue with an idiot... they'll drag you down to their level and beat you with experience" George Carlin...

I only jump in to bring you down a peg or 2...its easy so I don't mind.

And come on....my post was funny and well thought out.....you just posted a quote. A bitchie quote at that.

@cdkisa... To further what Rich said DJ himself has mentioned that the forum is basically used for technical questions and/or problems and Contact Us is best reserved for order queries, warrantees etc....... I am not going to apologise for the fact I like helping people... yes, I tend to comment a lot....

Lol! He thinks he's helping people! I bet you often wonder why people don't like it when you "help"

Nagging does not mean your helping.

I'm going to get you a t shirt that says that.

I did use the Contact Us they said " Next Week " which went bye!

I did read there last letter about Roli!

I am still waiting!

Roli will probably be here for trick or treat!

enough on this!

J

May I remind you of the EZ-Robot Forum Etiquette @hoolagen1?

Also, if you're going to post that I've said things please check that I have said them first. I've not once told someone that if they don't like it then they can leave (or GTFO as you so nicely put it) nor have I said that I waited a year so they can too.

@jdebay, if that's the case, reply to the last email you received from them and reopen the ticket requesting an update.