spacelou
Waited over a month to get my kit. First time I plug it in, needs a firmware upgrade ... attempted to do so and got this result:
Firmware Updater Version: 2013.03.18.00 5/16/2013 8:23:44 PM - Begin
Attempting connection on COM6 Connected to COM6 at 9600 EZ-B reports EZ-B Firmware V2 Connected
Welcome to EZ-Robot!
This is the first time you have used this EZ-B. After this upgrade, we recommend that you take a moment to view the tutorials at www.ez-robot.com/Tutorials. Nearly every question you have regarding EZ-Robot is answered in the Tutorials.
Press the HELP menu option to watch a video about this Firmware Upgrade process. Otherwise, press UPDATE when you are ready.
5/16/2013 8:23:55 PM - Sending bootloader Starting Boot Loader...
5/16/2013 8:24:03 PM - sending ping 5/16/2013 8:24:04 PM - sending ping 5/16/2013 8:24:06 PM - Sending bootloader I am EZ-B BootLoader. Gimmie Firmware!
5/16/2013 8:24:13 PM - Step 1 of 2) This process will take 2 minutes. The status bar will display progress.
5/16/2013 8:24:13 PM - Updating... (22,656 Bytes) 5/16/2013 8:24:35 PM - Uploaded
Have not been able to connect to EZ-B since.
What error do you get when you try to connect? What are the red and blue lights on the EZ-B doing when you power it up?
Red and blue are blinking on power up but at different rates. When I connect .. both stop blinking and it is asking for firmware upgrade again. If I click on no for tutorials (two times) the red starts to flash but blue in on constant.
Try starting over and use the firmware updater program instead of EZ-B.
I did the firmware update via the updater not the EZ-B software. I have done it 3 times and each time I got the same results.
Looking at the timestamps in your capture it would appear that the upload did not occur since only a few seconds transpired between the start 8:24:13 and the end 8:24:35. Is the PC using the Microsoft bluetooth driver?
no it is running on XP with a dongle. My laoptop with win7 and built in bluetooth cant detect it at all.
Somehow you're going to need to find and install the Microsoft bluetooth drivers. Also how far away is the EZ-B from your computer ?
Bluetooth is a very well defined protocol, and there is really no reason for it to not work with "any" bluetooth with any driver other than lazy programming. I don't think I want a product that, after I buy it tells me " ... oh, by the way, it only works with MS BS".
Definitely not happy and this is definitely not EZ robotics ... I have used many controllers and never had this kind of issue where a very well defined protocol is not properly supported.
This has been a bad experience from shortly after I ordered and waited nearly a month with not a word from EZ-R. then when it gets here, finally, I ordered from a Canadian company and have to pay customs ... I live in Canada. To top that, My "brand new" product, has firmware that is out of date. Very poor business and I am very disappointed.
Who do I speak to to return this product?