Asked — Edited

Mobile Website

I can not pick the shipping method from the drop-down menu when trying to place an order using my android phone, vanilla Nexus 5, using the Chrome browser. Worked fine on my galaxy 7510 tablet; thats how I completed my order.


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#1  

What happened on your nexus browser that prevented selecting the shipping method? Did the drop down not display? Was it not selectable?

#2  

Tested , same problem on note 3 browser , it just doesn't allow a option to be selected once the drop down box is open.

#3  

That's funny because I use a Nexus 5 and I should have caught this - sorry! I'll be checking it out right away. Forgive me for not getting back about this earlier - I was in Vegas cool

I'll fix it but for now there is a workaround... it seems to me that if you click on "Shipping Method" instead of the box itself, you are able to switch the shipping method.

#4  

"I was in Vegas" best excuse ever.:) #Forgiven

#5  

What was happening was that the drop-down would show in a pop-up, I would then select the radio button for the method of shipping and then it would close the drop down and no method would be selected in the drop-down. I would then hit submit the order and it told me that I needed to select a shipping method.

#6  

You might check your Google Analytics to see how many drop offs you have for mobile devices and compare it to desktops to see if its prevented any orders being completed for users using a mobile phone or specifically the Nexus.

#7  

@leversofpower, are you able to place your order now?

#8  

Yup, used my tablet. Word on the street abandoned shopping carts are a serious problem.

On the subject of bugs. There's something funky going on with these reply text boxes. It's like I can't hardly move the cursor around to different parts of the text by tapping on different words. Weird, I've never seen this before on text boxes. I just keep tapping to get the cursor to move and it's annoying...