@tbrunson thank you again for your valuable feedback!

EZ-Robot will fix our links and try to make the onboarding experience more seamless.

I'm sure you found the JD robot course, but I was curious if you saw this page:  https://www.ez-robot.com/learn-robotics-connecting-your-humanoid-robot-over-wifi.html

Or this page: https://www.ez-robot.com/learn-robotics-wifi-modes.html

The first link shows how to connect to the robot via AP mode (it's the default mode that we recommend) and the second link explains the different modes. I hope that helps, even if it's after the fact.

Jeremie, Once I found the learn robotics page (after I discovered that the two recommended URL's did not work), I started on the first video and viewed them in order. Once I got to the lesson on WiFi connect, I closely followed the instructions in the first video. During the process I encountered the error involving two routers with the same IP. Once I received the error using ARC, I followed the instructions, which involved using the trouble shooting guideline. Note that as I followed the lessons and their videos in the order shown to include constructing JD, that path led me to the trouble shooting guide and away from that lessons page. That was Sunday. The information on the pages recommended by the error messages included statements like "turn of Internet on your router" and mentioned that most likely the "problem" was being caused by anti-virus. (I got the same errors regardless of whether my Norton AV was on or off.) I unplugged my router and was able to type the JD router IP into a browser and make the change. Still following the instructions on first WiFi video did not work as steps applicable to my issue had been omitted. The troubleshooting guides that I had been directed I believe did not reference other resources. So I posted the message. The auto response listed resources that I had already viewed.

On Monday I as I had received no further response, I started with the first tutorial video and again I viewed all of them until the WiFi page. Having a tech background, I tried on my own to find a solution even though I was just starting to get familiar with ARC and the JD. I created a new project and then since the problem involved connection, I started exploring the Connection dialogue box for the new project. The previous day I had attempted to manually change the IP address. That did not work. On Monday I learned more about the WiFi button and the scan feature. As I had connected my computer's WiFi to the JD and had previously plugged in the WiFI2 dongle, and had turned on JD, which has been freshly recharged, once I did the scan, it responded. So I knew I had done something right. It was only after that point that I noticed that others had posted responses -- which did not apply to my situation.

I've gone through the first set of ten tutorials. Over the next few days I plan to go through the rest of the tutorials that cover how to use the other ARC features. Hopefully, once the replacement servo comes in, I can start developing projects. I'm looking forward to it. Thanks for your help and interest.

Again, I thank everyone for their input. However, as already posted, I resolved the issue myself. Now I'm getting daily reminders to close out this thread. However, there is no option available that allows me to state that this was self-resolved. On the other hand, the next day I had a problem with JD's head vibrating. I used the chat feature to get help. Together we diagnosed the problem, which was determined to be the servo at the neck location. They sent me a new one, which I installed last week. I still have not tested it due to a very high priority issue at our office -- that required me to work the entire holiday weekend. I hope to test JD and spend more time with him this week.

glad you got it resolved. choose someone that helped the most.