Welcome to Synthiam!

Program robots using technologies created from industry experts. EZ-Builder is our free-to-use robot programming software that makes features like vision recognition, navigation and artificial intelligence easy.
Get Started

Nigeria
Asked

EZ-Builder Connection To EZ-B V4 Controller

The Controller of the revolution JD robot that I purchased some months ago developed a fault and as a result a new Ez-b v4 controller was purchased.
However, after setting up the new controller, my Ez builder would not connect although my computer is connected to the wifi of the controller. The EZ builder keeps popping an error that "this is not an Ez-b device" each time I initiate connection from the EZ-builder. Here's the error code :

Code:

EZB 0: 
EZB 1:
EZB 2:
EZB 3:
EZB 4:
Windows version: Microsoft Windows NT 10.0.17134.0 Screen Resolution: 1366x768 (96x96 dpi)
EZ-Builder Version: 2019.05.08.00
Attempting connection on 192.168.1.1:23
Connected to 192.168.1.1:23
Reports 69
Connection Failed: System.Exception: This device is not an EZ-B. Please follow the online tutorials on the EZ-Robot website.
at EZ_B.EZB.IHHQ23cvDe()
at EZ_B.EZB.Connect(String hostname, Int32 baudRate)
Disconnected
Attempting connection on 192.168.1.1:23
Connected to 192.168.1.1:23
Reports 69
Connection Failed: System.Exception: This device is not an EZ-B. Please follow the online tutorials on the EZ-Robot website.
at EZ_B.EZB.IHHQ23cvDe()
at EZ_B.EZB.Connect(String hostname, Int32 baudRate)
Disconnected
Attempting connection on 192.168.1.1:23
Connected to 192.168.1.1:23
Reports 69
Connection Failed: System.Exception: This device is not an EZ-B. Please follow the online tutorials on the EZ-Robot website.
at EZ_B.EZB.IHHQ23cvDe()
at EZ_B.EZB.Connect(String hostname, Int32 baudRate)
Disconnected
Also, I have reset the controller's WiFi too but to no avail.
Can you help with any technical assistance to resolve this issue?


Related Hardware EZ-Robot EZ-B v4
AI Support Bot
AI Support Bot
Synthiam
Greetings! I'm the support robot! I've searched other questions, tutorials and controls related to your question. Take a look at these links. They're all sorted by what I believe is the most relevant:
#1  
It is not the code, it is not the EZB4, it is you firewall or antivirus, turn down the anti-virus, and you will connect
#2  
Hello EZang60, I have disabled my antivirus but the error still persists. It is keeps reporting " this is not an EZ-B device".
Please how else can this be resolved?
#3  
Are you sure you are connected to the EZ-B's WiFi and not your router?   If you are connected to your router, before putting the EZ-B in client mode, it will give this error.  See the connection troubleshooting tutorial linked above for more ideas.

Alan
#4   — Edited
try

1. re-charge the robot
2- disconnect the anti-virus
3. re-set the network
4.connect to the wifi that is Ezb4-----
5. then in EZ- Builder scan for correct ip, then connect to your robot
Synthiam
#5  
@Erhijivwo Do you have a wired ethernet connection going to your computer? As Alan suggested, the EZ-B might be trying to connect to your router that shares the same IP address (192.168.1.1). Temporarily remove the wired connection and see if that fixes the issue.