Com Error When Download Configuration For EZ-B V3

Trying to get up and running on my EZ-B v3. Couldn't get a servo to work so I took a step back and tried to make sure things were talking. Added Debug control. Looked good. Added EZ-B v3 Configuration control and tried to download configuration. Debug results:

2020/09/25 19:10:09 -04:00 - Attempting connection on COM4
2020/09/25 19:10:19 -04:00 - Connected to COM4 at 9600
2020/09/25 19:10:19 -04:00 - Reports EZB v3 OS
2020/09/25 19:10:19 -04:00 - Firmware 'EZ-B v3 Native Firmware' on 'EZ-Robot EZ-B v3' supports the following capabilities:
 - ADC with 8 Bit resolution
 - Read/Write Digital I/O Ports
 - I2C Master
 - PWM Duty on digital ports
 - PWM servos on digital ports
 - PWM servos on digital ports can release their position
 - servo speed for PWM servos on digital ports
 - Transmit Uart TX on all digital ports
 - Ultrasonic Ping distance sensor support
 - Native Bluetooth Connectivity from ARC

2020/09/25 19:10:19 -04:00 - Connected
2020/09/25 19:10:30 -04:00 - Comm Err: The operation has timed out.
2020/09/25 19:10:30 -04:00 - BbytesToExpect: 1
2020/09/25 19:10:30 -04:00 - Received: 
2020/09/25 19:10:30 -04:00 - Disconnected

How do I get this thing ticking?