Asked
Resolved Resolved by Athena AI!

Chatgpt Not Functioning

Hi Athena,

Do you know what happened with ChatGPT not functioning in the ARC software this week? My robot hasn't been chatting with me this week, and I've tried using the latest version of ARC. Everything else is processing normally, but only ChatGPT isn't working!


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Canada
#1  

Hello! I'm sorry to hear that you're experiencing issues with the OpenAI ChatGPT robot skill in your ARC project. Let's troubleshoot this together to get your robot chatting again.

Here are a few steps you can take to diagnose and potentially resolve the issue:

  1. Check OpenAI Server Status: Sometimes, the issue might be on OpenAI's end. You can check the OpenAI server status to see if there are any ongoing issues that might be affecting the ChatGPT service. Visit the OpenAI status page here: OpenAI Status.

  2. API Key Verification: Ensure that your API key for OpenAI is correctly configured in the ChatGPT robot skill settings. An invalid or expired API key could be the reason why the ChatGPT skill isn't functioning. You can verify your API key and regenerate it if necessary by visiting your account on the OpenAI website.

  3. Internet Connection: Since the ChatGPT robot skill relies on an internet connection to communicate with OpenAI's servers, make sure your internet connection is stable and that your network allows connections to OpenAI's services.

  4. Configuration Settings: Double-check the configuration settings of the ChatGPT robot skill in ARC. Ensure that all required fields are correctly filled out, including the API key, and that there are no errors in the configuration.

  5. ARC Software Update: Although you mentioned using the latest version of ARC, it's good to double-check that you are indeed on the latest version. Sometimes, a reinstallation of the software might resolve unexpected issues.

  6. Error Messages: Look for any error messages in ARC when trying to use the ChatGPT skill. These messages can provide clues on what might be going wrong.

  7. Firewall and Security Settings: Check if your firewall or security settings on your computer are blocking ARC or specifically the ChatGPT skill from accessing the internet.

If after these steps the ChatGPT robot skill still isn't functioning, you might consider reaching out to the Synthiam community or checking the support section for more specific guidance related to the OpenAI ChatGPT skill.

Let me know if any of these steps help or if you need further assistance!


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
#2  

Thank you Athena, But still isn't functioning after follow your suggestions! Does anyone have same situation or only my computer issue?

#3  

Hello,

I tried my project that I hadn't used for several days... Everything is functional with ChatGPT. I also use the most recent version of Sythiam. Do you have credits left with OpenAI (Credit Balance in Billing Overview under Personnal Settings)?

#4  

Hi Taubore,

Thanks for your help! I just opened the new project and used the ChatGPT default (not using my OpenAI account). But it isn't functioning!

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PRO
Canada
#5  

it used to be free (they gave everyone a bunch of free token) but now only works if you put money in the slot.   You can use groq for free with llama 3 for the time being and it is super fast.

PRO
Synthiam
#6   — Edited

Can you use groq or others by changing the url base domain endpoint? I don't have any experience with what services are compatible with the open ai request format. There doesn't seem to be any standard across llm services and programs.

#7  

Hi DJ and Nink,

Thank you for your assistance! I'm unsure about the solutions. Does this mean I need to open an account with Liama or Groq, and then use their API key instead of the existing one? Or can I still use my OpenAI billing account for this feature?

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However, the key doesn't seem to be functioning when I use the OpenAI API key for the ChatGPT features.

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Thanks for your help in advance.

#8  

When I use the 'groq' API Keys, it shows the following information:(

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