SO I've read and read and see 3.6 amps max at 5VDC. I am not using 5vdc. Am I missing something here? Lately I see a ton of posts just being directed to read the manual. Why is it that people will not post an answer but will post - read the manual. If you don't want to provide help other than that general reply why even bother posting at all. And this is coming from the CEO! So you've got my money, and my order has been status shipped since the beginning of the month, no controller in hand, and this is the tech support I/we get. Thanks very much!

                                             proud supporter of ez-robot

Hey, c'mon.. Rich took the time to read the manual, that's why he knows... We really all should do the same... After that if we still need help (as DJ suggested)... we can ask here.... lets keep it civil, after all we're all new to EZB4.

From the referenced page it appears that the total continuous current is 5 amps but a spike to 20 may be OK.

A lot of time and effort is taken in writing the manual, providing examples, tutorial videos etc. etc. etc.

The information you have requested is in the manual. Both DJ and myself have directed you to the manual because it's explained in there. There's no point in either of us copying what we can link to (not to mention the formatting if copied and pasted is all wrong in the forum to on the datasheet)

It's all under Electrical Characteristics;

Voltage input (Vin): 4.5-16v DC Vin Continuous Current Draw: 5A Vin Current Spikes: 20A Vcc Continuous Current Draw: 1A Vcc Current Spikes: 3A Digital I/O TTL Voltage level: 1.6-3.6v (5V tolerant) ADC Voltage level: 0-3.6v (5V tolerant)

The statistics speak for themselves. DJ has credit for 94 questions answered and I have credit for 182 questions answered (questions which were marked as requiring assistance, the reality of it is the numbers are much much higher). As can be seen in DJ's post, your second question, which isn't answered in a tutorial or datasheet, was answered. There is no cause for concern over the tech support you will get as far as I can see, if it's needed it is given. Where it's already answered previously or elsewhere then you'll be directed to the answer.

Edit: Looks like others answered while I was typing this...

This goes beyond my simple post, I am seeing this kind of thing everyday. So it took you 30 seconds to copy paste this information after 12 unnecessary posts. Where as this could have been summed up in the first answer. There was a post I believe yesterday regarding network connection and possibly having a backup default. IN this post it was stated that this type of thing would be silly and could not find use for something like that. However 3 posts down another member of the company did find some use and some appreciation towards the idea. The original poster completely backed down. His idea is a good one. I can go on citing other posts as well.

I believe Rich that even in your "unboxing" video you were having troubles connecting to this device (albeit I guess was your fault- even after reading the manual I suspect). Maybe EZ- robot isn't for me, and judging by the posts coming in maybe this product isn't so EZ.

Everyone thanks for the reply's I will try not to post any questions regarding this product anymore as everything is in the "manual"

1. Richard's connection issue was due to him entering his password incorrectly. The easiness of the EZ-B v4 verbally told him with speech - one of the thousands of revolutionary features that makes EZ-Robot EZ. I'm not sure if you understand, but the EZ-B actually spoke... with words... if anything, his video demonstrated the EZ of EZ-Robot.

2. There were posts asking about tutorials a few days ago. In the past two days, there have been over 2 dozen updates to the website for new written tutorials and videos tutorials as per our release schedule. It is hard to read this image of our code repository updates, but changes have been occurring 24 hours per day for the last few days. To be clear - that means updates to the website for tutorial information has been happening even while you sleep...

3. The community is jam packed full of over 10,000 users from over 140 countries - and not all post but they watch our forum. Existing users (such as Rich and Dave, etc.) continue to progress and advance their robot and new users such as yourself join in. The manuals are put in place to address answers to beginner questions. If the information is there, it takes less effort to click and read than to write a post about information which is readily and easily available.

I see that you are frustrated with being told to check the manual. However, if the answer is in the manual, why wouldn't you check the manual? That's what the manual is for... The community is here to help support each other. The community is not volunteering to mimic items which are clearly posted in the manual and datasheet.

Do not run to another product to be disappointed with limited features. Simply understand that if information is clearly presented in a manual and that is the purpose of a manual

We have a beautiful and easy to navigate Learn section. I would recommend visiting the Learn section and spending some time reading the documentation and watching the newer videos. You'll be entertained and become an expert in no time

You will find that things are done the way they are done because it's the best method they saw however, they are always open to feedback and have made literally thousands of changes to the software based on community feedback. Surely the "backing down" is a good thing? It shows that the company takes suggestions and feedback seriously and improves the product based on this feedback.

My unboxing issues were due to an incorrect password for my network, if you watch the start of the first video where I pull out the paperwork I throw them to one side and say that I don't need instructions. That issue was 100% down to the case sensitive password on my wifi, the issue was resolved after resetting the EZ-B and entering the correct password. I don't see how any of that is relevant though.

It actually took a few minutes to retype the information which was exactly where I told you it was. I know DJ doesn't have time to waste retyping things when a link is just as good. And, while I have no problem explaining things in detail when needed, if it's already explained I'll post a link. It isn't as if the information you were after is difficult to see in the link given!

We are not here to spoon feed you. As it's been said numerous times, if the information is already there somewhere then we will point you to it. If it isn't then we will answer the question. However, you cannot expect us to do it all for you, you will need to do some of the reading or some of the work yourself.

You have asked numerous questions in the past and you have received answers to all of them. I honestly have no idea why you are now posting that you don't get the tech support/help required. You have received accurate answers to all topics started. I have previously linked you to other topics which held the answers and there was no attitude afterwards about not helping, how is this one any different to those?

It's very rare that anyone on here will just come out with "read the manual". To be fair it's usually me who answers a lot of the questions and I do say to read the manual or read the datasheet however if I am aware of where in the manual the answer lies I will also tell you that too. This community is unlike other online communities, we do not look down on new members or less experienced members, we do not refuse to help or come out with pointless remarks. There are hundreds and hundreds of topics which back this up.

Having said that, there is a zero tolerance policy and you will also find that people, myself included are less inclined to offer help if the poster has an attitude or is rude. Please bear this in mind.

Hey, I'd like to clarify the hardware configuration for the IO on the EZBV4. It looks like the conversation was headed toward answering this, but took a different direction. My understanding is that the V4 regulates its input voltage to 3.3V to supply the microcontroller. Do the V+ (Vcc, or whatever the official naming convention may be) header pins also carry this 3.3V or do they carry the raw voltage that is supplied to the EZB prior to the 3.3V regulation? Also, how are the IO's on the microcontroller configured (meaning the signal pins)? Are they source or sink? Are there pull-up or pull-down resistors? I may be confused with old V3 documentation but was expecting a sink configuration with pull-up resistors tied to the V+ pins. However, based on the EZBV4 data sheet, it looks like the digital output configuration is source (3.3V) with 330 ohm resistors in series. Is this correct? Either way, it's perfectly ok. I just need to understand which it is so I can use it correctly. An explanation would be good. A schematic of a digital IO would be most excellent (worth more than words)!