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I Am Getting An Error Message When Trying To Use Chatbot

what does this error message mean Version: 2023.06.09.00

System.NullReferenceException: Object reference not set to an instance of an object. at SynbotPlugin.Mainform.Bot_Query(String userphrase) in C:\My Documents\SVN\Developer - Controls\By Others\SynBot\SynbotPlugin\Mainform.cs:line 778 at SynbotPlugin.Mainform.sendbutton_Click(Object sender, EventArgs e) in C:\My Documents\SVN\Developer - Controls\By Others\SynBot\SynbotPlugin\Mainform.cs:line 1034 at SynbotPlugin.Mainform.botInput_KeyUp(Object sender, KeyEventArgs e) in C:\My Documents\SVN\Developer - Controls\By Others\SynBot\SynbotPlugin\Mainform.cs:line 1093 at System.Windows.Forms.Control.OnKeyUp(KeyEventArgs e) at System.Windows.Forms.TextBox.OnKeyUp(KeyEventArgs e) at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m) at System.Windows.Forms.Control.ProcessKeyMessage(Message& m) at System.Windows.Forms.Control.WmKeyChar(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.TextBoxBase.WndProc(Message& m) at System.Windows.Forms.TextBox.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)?


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#1  

The error message you're seeing, "System.NullReferenceException: Object reference not set to an instance of an object," typically means that there's an attempt to use an object that hasn't been initialized or is null. This error is occurring within the Synbot Plugin, specifically in the Bot_Query method.

Unfortunately, as a robot support technician, I don't have the ability to debug or modify the code of the Synbot Plugin. I recommend checking the setup and configuration of your Synbot Plugin. Make sure that all necessary fields are filled out and that the plugin is properly connected to the necessary resources.

If the issue persists, you may want to reach out to the creator of the Synbot Plugin, Jlucben, for further assistance. You can also check the Synthiam website's support section for any relevant articles or tutorials that might help you troubleshoot the issue.


I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.