Hi @Nomad,

I would recommend clicking update on each of those green buttons. The box will then disappear. Having the latest updated skill is highly beneficial. The updated versions have feature updates, bug fixes, and most of the time the documentation matches the most recent version of the skill.

hey jeremie

when i click the green buttons ,an instalation starts and at the end it says failed. all of the green buttons says desame failed . i use the latest version off ARC . here's a little video .

thank you

https://www.youtube.com/shorts/3g7oKULE5oY

Thanks for the video @Nomad, Could you copy/paste all the error text and post it in this thread?

Please make sure there are no other copies of ARC running when you push the update button.

deleted post . due to misunderstanding .

Thanks, Nomad! Sorry, I meant copy/paste all the text from one of the error boxes. DJ needs to see the text above the error message that you screenshot.

ah this you mean .silly me .

Local File: C:\Users\Gebruiker\AppData\Local\Temp\ARC\03c529f5-10ec-42a6-b86d-a26806703510.ezplugin Downloading https://admin.synthiam.com/WS/GetPluginV2.aspx?guid=03c529f5-10ec-42a6-b86d-a26806703510 Installing C:\Users\Gebruiker\AppData\Local\Temp\ARC\03c529f5-10ec-42a6-b86d-a26806703510.ezplugin Archive Filesize: 44 232 Bytes Installing to C:\ProgramData\ARC\Plugins\03c529f5-10ec-42a6-b86d-a26806703510

Extracting File: Overlays/HUD/0visor.png (773 Bytes to 1 030 Bytes) File exists, deleting System.UnauthorizedAccessException: Access to the path 'C:\ProgramData\ARC\Plugins\03c529f5-10ec-42a6-b86d-a26806703510\Overlays\HUD\0visor.png' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at System.IO.File.Delete(String path) at ARC_Plugin_Manager.Form1.Xh1woNmVngPRjXkpcSOD.bPMQrXm9Bv0RZS01pwEx(Object ) at ARC_Plugin_Manager.Form1.Xh1woNmVngPRjXkpcSOD.MoveNext()

Perfect, thanks @Nomad!

One thing you can try is to go to C:\ProgramData\ARC\Plugins\ and delete the plugins that are there and try and re-update them.

Maybe start with one as a test.

ah ok jeremie . thank for your input .

Nomad do you have more than one copy of ARC running at a time? This would happen if the files are locked by two or more copies of ARC running at the same time.

what Jeremie suggested by deleting the files in that folder is the best solution to your problem

hi dj

no i use only one ARC . strange i cant find this " C:\ProgramData\ARC\Plugins\

one question if i may .were is the best folder to store the plugings ?i dont see a folder in the picture ?

That’s because you’re in my documents. It’s c:\program data\arc\plugins

so the plugins should not be installed in documents?  i cant find the c:\program data\arc\plugins i can see c: but not c:\

so the plungins should no be installed in documents ? i can see c: but not c:\

dj,jeremie

problem solved . i didn paste the last \ after the word plugin .

thank you bolt .

Awesome Nomad! That is good to hear! You're a great robot artist.