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PRO
Canada
#1  

Hi @Nomad,

I would recommend clicking update on each of those green buttons. The box will then disappear. Having the latest updated skill is highly beneficial. The updated versions have feature updates, bug fixes, and most of the time the documentation matches the most recent version of the skill.

PRO
Belgium
#2  

hey jeremie

when i click the green buttons ,an instalation starts and at the end it says failed. all of the green buttons says desame failed . i use the latest version off ARC . here's a little video .

thank you

https://www.youtube.com/shorts/3g7oKULE5oY

PRO
Canada
#3  

Thanks for the video @Nomad, Could you copy/paste all the error text and post it in this thread?

Please make sure there are no other copies of ARC running when you push the update button.

PRO
Belgium
#4   — Edited

deleted post . due to misunderstanding .

PRO
Canada
#5  

Thanks, Nomad! Sorry, I meant copy/paste all the text from one of the error boxes. DJ needs to see the text above the error message that you screenshot.

PRO
Belgium
#6  

ah this you mean .silly me .

Local File: C:\Users\Gebruiker\AppData\Local\Temp\ARC\03c529f5-10ec-42a6-b86d-a26806703510.ezplugin Downloading https://admin.synthiam.com/WS/GetPluginV2.aspx?guid=03c529f5-10ec-42a6-b86d-a26806703510 Installing C:\Users\Gebruiker\AppData\Local\Temp\ARC\03c529f5-10ec-42a6-b86d-a26806703510.ezplugin Archive Filesize: 44 232 Bytes Installing to C:\ProgramData\ARC\Plugins\03c529f5-10ec-42a6-b86d-a26806703510

Extracting File: Overlays/HUD/0visor.png (773 Bytes to 1 030 Bytes) File exists, deleting System.UnauthorizedAccessException: Access to the path 'C:\ProgramData\ARC\Plugins\03c529f5-10ec-42a6-b86d-a26806703510\Overlays\HUD\0visor.png' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at System.IO.File.Delete(String path) at ARC_Plugin_Manager.Form1.Xh1woNmVngPRjXkpcSOD.bPMQrXm9Bv0RZS01pwEx(Object ) at ARC_Plugin_Manager.Form1.Xh1woNmVngPRjXkpcSOD.MoveNext()

PRO
Canada
#7   — Edited

Perfect, thanks @Nomad!

One thing you can try is to go to C:\ProgramData\ARC\Plugins\ and delete the plugins that are there and try and re-update them.

Maybe start with one as a test.

PRO
Belgium
#8  

ah ok jeremie . thank for your input .