wib011
Resolved by DJ Sures!
I'm hoping someone can help. I have searched and found this topic mentioned several times and I have tried the solutions offered but still no luck. I have done both a firmware update and updated to the latest version of ARC. When trying to connect I get the following message: This device is not an EZ-B. Please follow the online tutorials on the EZ-Robot website. I have tried re-installing/repairing ARC. I currently connect my developer kit through the router. I have reset back to factory settings and connect directly to the ez-b v4 but still get the same issue. I have tried using EZ-B firmware update V4 where I get the following: attempting connection on 192.168.0.53:23 connected to 192.168.0.53:23 Reports 69 and then in a separate window I get the This device is not an EZ-B error. When I click on the Scan for EZ-B v4 it finds two options: EZ-B v4.x/2(192.168.0.53:23)(Type: EZ-B v4.x/2) EZ-B v4.x/2(192.168.0.53:24)(Type: Camera)
If I select the top option and select connect I get the This device is not an EZ-B error and this dialog in green and black at the bottom of the screen:
EZB 0: EZB 1: EZB 2: EZB 3: EZB 4: Windows version: Microsoft Windows NT 10.0.15063.0 Screen Resolution: 1366x768 (96x96 dpi) Version: 2018.05.01.00 Attempting connection on 192.168.0.53:23 Comm Err: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) --- End of inner exception stack trace --- at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at EZ_B.EZB.FwDTDUYvh5(Int32 , Byte[] cmdData) BbytesToExpect: 1 U Received: 0 Disconnected Connection Failed: System.Exception: Controller Not Responding at EZ_B.EZB.pvK1h1uI5L() at EZ_B.EZB.Connect(String hostname, Int32 baudRate) Disconnected
If I select the camera option it says connect to EZ-B, not a camera. Batteries are fully charged but don't understand why it is no longer communicating with the PC?
I use Avast , and I have to disable it every time I use my ez-b . I don,t want to be without a virus scanner. any suggestions for a virus program that works with EZ-B? confused
Windows Defender has been getting surprisingly good reviews for the past several years, and has the least impact on computer performance than any.
An important point though, it is invariably the firewall, not the AV that actually interferes with ARC. The Windows firewall is excellent and most 3rd party ones are overkill and cause more harm than good. Windows firewall is all that you need in a home environment behind an internet router. I would just disable the firewall portion of your AV, enable Windows firewall, when it asks, give ARC network permission, and you should be good.
Alan
Hi all,
I found the solution to keeping your avast and not having to disable anything when you want to use ARC to connect to your robot.
Open up avast, go to the top right corner and select settings from the menu On the left side tab, select components
Go to web shield and customize.
On this menu select the side tab Exclusions
Scroll down to processes to exclude and click the add button
click on the browse button and find where your installation of ARC is (usually this will be C: \Program files\EZ-Robot Inc\ARC.ARC.exe) Change where needed ie drive letter where your install is, also could be Program Files(x86).
Once you have selected the .exe file, then click open.
You should now see the file path in the box. Now press the add button.
The new file path has been added to your exceptions, press ok in the bottom right and you're all set. No need to restart.
To test it, open up ARC and try connecting. I've tried it on both of the computers I was having issues with and works fine on both, no need to disable anything. Hope this information helps others that are having similar issues.
Right on @wib011
Thanks for sharing that info! It will definitely help other avast users.
Thank you very much for such a quick replay. I have tried COM 4 as well, and the firmware update, (its been long time since saw I have done that) but its still the same issue, the board will not connect
Any update on this problem? I have the same problem now and I have disabled my firewalls but still no luck, why is it saying that it is not an ez-b. There must be a standard problem causing this issue. Anyone have any clues
Hello @Bazza59
Are you using an anti-virus software? Try disabling it altogether and see if that works. In order to use the EZ-B with Anti-virus software running you may have to add a process exclusion as the user above did.
For more troubleshooting help on this issue check out this link.