joesox
Hi ,
I'm experiencing an issue with the latest version of ARC on my Windows computer. It seems that snapshots from JD's camera, located in the head, are not being saved. I've attempted to resolve this by restarting ARC and cycling the power on JD, but the problem persists. I've checked both the "Pictures" and "My Robot Pictures" folders, but no new images appear there.
I also attempted to verify the folder settings within ARC to ensure the snapshots are being saved to the correct location, but I couldn't find the relevant settings. Additionally, I have a script that is supposed to take a photo when an object is detected, but it fails to save the image despite successful detection.
Could you please advise on how I can capture snapshots again and resolve this issue? It was functioning correctly in previous versions of ARC.
Thanks,
Joe
Hi Joe,
I'm here to help you troubleshoot the issue with your JD Humanoid's camera snapshots not saving. Let's go through a few steps to identify and resolve the problem:
Verify Camera Device Setup:
Check Camera Snapshot Skill Configuration:
Snapshot Interval and Interesting Photos:
Script Verification:
controlCommand()
syntax to take a snapshot. It should look something like this:Folder Permissions:
Check for Errors:
Update ARC:
Reinstall Camera Drivers:
If you've gone through these steps and the issue still persists, please let me know, and we can explore further troubleshooting options. Additionally, if there are any error messages or specific behaviors you notice, please share them, as they can provide more clues to the problem.
Feel free to ask if you have any questions or need further assistance!
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
Thanks. Found the settings and corrected the folder.