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Roli Not Powering On

Just purchased Roli and Six for my classroom. Six is up and running, actually dancing. Roli will not power on. We have taken him apart and put him back to together multiple times. We even check the connections in Roli's belly. He's still not powering on.

Thank you.


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#1  

Does the ezb in Roli boot up or is there zero power anywhere on Roli? First is to check the obvious things...

  1. Did you check the battery and make sure it is charged?... Test it with a voltage meter or swat out Six's battery to test Roli with....

  2. Check the main fuse in Roli

  3. Carefully check the wire connections to the H-bridge in particular to make sure all the wiring is plugged it to where it is supposed to be..

#2  

The battery is fully charged. We checked wiring inside Roli using: Connecting Roli's Motors (H-Bridge). How do you check the main fuse? Is that the white button that is supposed to be pushed down? I am going to try and change the batteries and place Roli's in Six.

#4  

I just saw and read your link. I am a middle school teacher and this is beyond what I am capable of doing.

#5  

Hmmm, so if Roli is completely dead (no power anywhere) even with a charged battery then it may be a blown fuse... Can someone in another dept give you a hand opening up Roli?

#6  

Thanks for getting back to me so quickly. I am the computer teacher. People come to me for help. I emailed customer support. I'm hoping they can resolve my issue quickly. Thanks again.

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Synthiam
#7  

Keri, Aislinn will respond to you message:)

One hint of advice, please make only one new topic post per subject. The original message would have been fine to continue responding / rather than creating a second post.

I see in your other post that you were having trouble understanding where to connect the wires. there is a very detailed and easy to follow Learn section on the website with details for every robot. Please press the learn button on the top menu of this website -or- select the roli learn button when loading ARC software.

This will apply to all of your robots to prevent further problems. That's why we created the learn section:) it's your manual to get up and running!

Referring duplicate post: https://synthiam.com/Community/Questions/7725

In the meantime, can you please answer these two questions....

  1. have you tried swapping a working ezb from your other robot into roli to see if it powers on. You do not need to connect any wires. Simply insert the working ezb into roli ezb slot and see if it powers on. Report back

  2. what ports did you connect the black and red wires of the hbridge to?

#8  

Sorry for the multiple posts. Kids posted that earlier in the day. I found the answer to their question through the learn section. I connected the black and red wires according to the picture. I have not swapped the ezb from Six to Roli. I can try that after class today. I have to disconnect all the wires from Six and Roli before I do that?