Sounds like the computer and the ez-b have already been "paired". The steps in the tutorial page for adding the Bluetooth have already been completed. Therefore, you only need to re-connect using the same COM port as you did last time

Thanks for the quick response. I tried to reconnect this morning. When I go to EZ-B I cannot get the comm ports to come up in the selection box. I click "refresh" in the connection window and nothing happens.

The Bluetooth icon is not shown on my task bar. When I go to device manager the dongle is not detected by the computer.

Using my phone I can detect the EZ-Robot (I did not try to pair with it just wanted to make sure it was working).

Could the dongle have gone bad?

Sounds like it's the Dongle. Other computers wont find it either. Is the little LED light coming on on the Dongle? Only real way to know is to get a new one. Are you close to a Best Buy or other computer store where you can buy one? I had to buy 3 different ones to get mine to work. Turns out it was a combo of wrong Bluetooth drivers and my ignorance. When I finally noticed there was a light to show power I knew it was me and not the Dongle. Then I had to get the proper drivers installed that would work with my computer, the Dongle and EZB. EZ Robot only supports native MS Bluetooth drivers. However I was lucky enough to get mine to work with a well known Bluetooth driver other then MS. The MS drivers would not work with the Dongle I had. I do NOT recommend you try anything other then MS Bluetooth drivers though.

Good luck and have fun. Once you get past the BT problem it's a blast.

Try unpairing the device from the bluetooth dongle (devices and printers, right click on ez-robot, click on remove device)

Then, power the EZB again and add device in devices and printers, it should pick up the EZB again and install the two com ports for it again.

Windows is a bit finicky sometimes. Try unplugging the Bluetooth dongle and rebooting your computer. Usually a reboot fixes everything

I tried a new dongle and was able to get it to work. I will try using the original later just to make sure. Thank you to everyone for your suggestions.

Hey guys, sorry to bring that old topic up, but I don't think creating a new one is good, since this one is pretty close to my problem.

I got the complete kit and can't get the dongle to install the camera driver on my computer.. Tried it on another computer, it does work (at least it says wireless bluetooth device), but not on mine (I'm using windows 8 64).

I tried rebooting, nothing changed, and I opened the dongle to check it, it looks alright. There is a constant red light on, whenever it's plugged in my computer (the same happens with the other computer though). I also tried to keep pushing the button on the dongle for a few seconds, nothing changes.

Therefore, without the proper driver, the wireless camera doesn't appear in the scroll menu of the ARC when I want to add a camera. Is there a way to get this driver online? (Couldn't find it so far... Or maybe the USB dongle has other purposes making him necessary to operate the camera anyways.)

To be more precise, my computer says the USB device is not recognized. I tried it on all my USB ports, always get the same error, any suggestions would be appreciated

Thanks a lot!

Adrien

Any ideas? I can create a new topic if this is required!