Welcome to pro - don’t worry too much about questions. That’s what keeps us on our toes.

Thank you very much. I have tried the Pro. With free version I have used third party USB camera (Sonix Microdia) and it worked fine. When I tried it with pro, the following error is displayed:

Camera Disabled Error Initializing Camera: USB Camera. Resolution: 320x240. Perhaps an unsupported resolution or unable to connect? System.ApplicationException: Failed creating device object for moniker at EZ_B.Video.DirectShow.VideoCaptureDevice.XwPNh2EB32(Boolean ) at EZ_B.Video.DirectShow.VideoCaptureDevice.Start() at EZ_B.Camera.StartCamera(ValuePair videoCaptureDevice, Int32 captureWidth, Int32 captureHeight)

It is not a big deal because I'm going to use the EZ-R head with camera and hope it will work fine.

That error looks like the camera might already be in use by another program. Windows isn’t great at providing detailed errors about hardware devices. But it says the moniker can’t be created which usually means it’s unable to initialize

OR

it means the resolution selected isn’t supported. You can try selecting a different resolution and see if it works

But lastly I noticed you’re still using Teams with a subscription. Teams is fine but if you want the latest updates, use Early Access

Early Access is great because you get quick software fixes and new features before everyone else

Yeah, I have used VLC media player before, that could be a problem. I'll try next time when I reboot my PC.

Regarding using the Team, does it mean I need to uninstall the Team and reinstall the Pro?

Updated to Early Access successfully