Welcome to Synthiam!

The easiest way to program the most powerful robots. Use technologies by leading industry experts. ARC is a free-to-use robot programming software that makes servo automation, computer vision, autonomous navigation, and artificial intelligence easy.

Get Started
Asked — Edited

No Processed Video

Hello all,
Once again I have an issue that is most likely me. I am trying to use the camera control that I have used in the past. I can get real time video, but I can't get processed video to show. As of now I am testing it on a lap top not connected to the EZ-B. I have used this before on older versions of EZ Builder and the same web cam. Any suggestions would be great. Thank you all.


Upgrade to ARC Pro

Your robot can be more than a simple automated machine with the power of ARC Pro!

AI Support Bot
Related Content
United Kingdom
What OS is it running on? XP, Vista, 7 or 8?
Hello Rich,
Thanks for the reply. I am trying to set a different lap top to run my robot. It's a dual core 2.1 GHz with 4 gigs of ram running Vista Home. The debug window on the bottom of the ARC screen shows there in a system out of memory error. I am thinking on redoing this laptop to windows7. I tried the web cam on my desktop pc and I have no issue with the ARC. So it must be something with that laptop. My bot has its own pc built in, but it's a mini ITX and I wanted something with a little more horsepower. I am struggling getting around Vista to see if I can do something with the video memory. I just might pop in a new hard drive and install window 7 and see if that helps.
United Kingdom
Vista is not supported, there is an old topic which discusses camera issues and every one of them was on Vista.

Vista is a very poor OS with many issues, the problem is a problem in Vista and there is no fix for it. If you want to use the camera control in ARC you are required to use Windows 7 or Windows 8 (reports confirm XP is OK but this is also unsupported by EZ-Robots).

Upgrading to Windows 7 or Windows 8 to have camera control is pretty much the only option. I would always recommend upgrading from Vista regardless of what you use it for.
Vista is your issue. Win 7 or 8 will fix you up.
Thanks Rich and Lumpy,
Yes, I just googled the error in the debug screen and it came back with an older post from Rich to Steve S. on the same subject. So that's what I will do. This is my daughter old laptop and she has stuff on it, so I will just buy another hard drive and install windows. Thank you for all the help.
United Kingdom
Vista to Windows 7 update should leave everything that's on there on there, provided your windows 7 disc allows update - although I always start a fresh install for nothing else other than to avoid any old issues being left.

Tip: Make sure you have all drivers before updating, it'll save a lot of headaches.