What OS is it running on? XP, Vista, 7 or 8?

Hello Rich, Thanks for the reply. I am trying to set a different lap top to run my robot. It's a dual core 2.1 GHz with 4 gigs of ram running Vista Home. The debug window on the bottom of the ARC screen shows there in a system out of memory error. I am thinking on redoing this laptop to windows7. I tried the web cam on my desktop pc and I have no issue with the ARC. So it must be something with that laptop. My bot has its own pc built in, but it's a mini ITX and I wanted something with a little more horsepower. I am struggling getting around Vista to see if I can do something with the video memory. I just might pop in a new hard drive and install window 7 and see if that helps.

Vista is not supported, there is an old topic which discusses camera issues and every one of them was on Vista.

Vista is a very poor OS with many issues, the problem is a problem in Vista and there is no fix for it. If you want to use the camera control in ARC you are required to use Windows 7 or Windows 8 (reports confirm XP is OK but this is also unsupported by EZ-Robots).

Upgrading to Windows 7 or Windows 8 to have camera control is pretty much the only option. I would always recommend upgrading from Vista regardless of what you use it for.

Vista is your issue. Win 7 or 8 will fix you up.

Thanks Rich and Lumpy, Yes, I just googled the error in the debug screen and it came back with an older post from Rich to Steve S. on the same subject. So that's what I will do. This is my daughter old laptop and she has stuff on it, so I will just buy another hard drive and install windows. Thank you for all the help.

sorry, install Windows 7

Vista to Windows 7 update should leave everything that's on there on there, provided your windows 7 disc allows update - although I always start a fresh install for nothing else other than to avoid any old issues being left.

Tip: Make sure you have all drivers before updating, it'll save a lot of headaches.