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Australia
Asked
Resolved Resolved by DJ Sures!

My EZ-Cloud Files

Hi Synthiam, 

I am having trouble accessing and deleting a troublesome project in my EZ-Cloud. 

I added a multi colour tracking variable to the default EZ-Robot Roli project and uploaded to my EZ-Cloud so I could use the mobile app to track and interact with that multi colour variable. 

When I opened the ARC App and tried to download the project I got the following error and my app crashed.
"Server was unable to process request. ---> String was not recognised as a valid DateTime. Error, check application log"

I have tried checking the application log, but it doesn't have any further details and crashes before I can view any error. 

Next I tried to delete the project from my EZ-Cloud via EZ-Builder, but it gave me the following error.
"Version: 2020.01.05.00

System.NullReferenceException: Object reference not set to an instance of an object.
   at EZ_Builder.EZCloud.FormEZCloudOpen.xSlhWuqQ5an(EZBuilderFileInfoV3  )
   at EZ_Builder.EZCloud.UC.UCEZCloudFileItem.EbChVTPLYDP(Object  , LinkLabelLinkClickedEventArgs  )
   at System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e)
   at System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.LinkLabel.WndProc(Message& msg)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)"

"label5
system.Web.Services.Protocols.SoapException:Server was unable to process request. ---> String was not recognized as a Valide DateTime. atSystem.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream"

Is there a work around to remove this project from my EZ-Cloud and is there anything I should do differently when uploading a project to my EZ-Cloud?

Appreciate your help.


Related Hardware EZ-Robot Roli Rover
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Synthiam
Synthiam
#1  
I'm on it, sam. Stay tuned.
Synthiam
#2  
Fixed - your files are accessible now
Australia
#3  
Brilliant! Thank you DJ. 

Anything I should keep in mind when uploading files/projects in the future?
Synthiam
#4  
Yah - expect the occasional bug *cough* *cough* haha. It was all on my end - a bug with a null db entry that wasn't being populated correctly. Embarrassingly enough, it was my code from a loooong time ago:P
Australia
#5  
Hahah not a problem, thanks for jumping in and resolving it for me, I appreciate it.