Josh, is it really nessessary for you to post on every unresolved thread? It's kinda anoying and is flooding the forum and my email. It's also making it hard to see liget posts and pushing others back. I know your trying to "Clean up the queue" but is that really going to happen? I think most people dont really dont care and and wont bother to go back and make the change. After time wout they just fall off the back of the queue anyway?
Rsprectfully, Dave
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Although it is really nice that Josh took the initiative to try and get more people to close their threads, I understand how it can be a little annoying.
@Josh - Thank you for putting your efforts in to this. Your support and dedication is always appreciated!
We have now implemented it where EZ-Robot staff can mark a question as resolved for the user. If we do not hear a response from a user on an open thread for a certain time period, we will assume that their question was resolved and give credit to the user we feel did the best job of explaining the answer.
Thanks!
-Alan
There are a few of us along with the staff members who try to pay attention to the threads and users who created them. We want to make sure every ones questions are answered and create a image for new users that issues and requests are tended to in a reasonable time. It was already a "rule" that they needed to be closed but the thread being opened also looked like you might have more questions to answer or had not yet been answered. Since yesterday this reduced the open tickets from 7 pages down to 2-3 so it made a positive impact. Agian I apologize it bumps the thread.
It sounds like Alan came up with a solution to help clear out old answered threads. Thank you Alan!
@Aameralis- Thanks for the props man !
The solution Alan has mentioned is great, although it's no substitute for those asking the questions marking them as complete or asking follow up questions if the suggestions didn't work.
But if nothing else, it's pushed my "answered xx questions" to triple figures
That is unless your're Niek. ha ha ha..
Alan