
pdonner
I have the ARC kit and have been testing it out (one bad servo) and have not been able to establish comm with the camera. The camera dongle is recognized by Windows 7 but there just is no video feed.
I have the latest version of ARC and updated the firmware.
Not asking anyone to tell me what my problem is. However, if anyone knows of a procedure for establishing contact with the camera which I can try it would be appreciated. I could not find a video instruction for this anywhere on the ex-robot website.
Thanks.
In order for the camera and usb dongle to accept each other, sometimes outside interference causes bizarre situations. Because we are bleading edge technology for wireless connectivity of video and digital connectivity, there are unusual inteferences.
I have plenty of devices that are operating at 2.4Ghz like the microwave, two wireless phone systems and Wifi so I'll look into the interference problem as well as trying to drain the camera completely.
All the drivers seem to have installed properly.
Thanks.
Is this telling me the EZB software recognizes the camera?
If I turn the camera off (the switch on the actual camera), nothing else comes up in the debug window.
If I unplug the USB transmitter, again, I receive not message in the debug window.
One of the suggestions is to re-sync the camera. If you pry open the USB Dongle, you'll see a small button on the side.
1) ensure camera is turned OFF
2) ensure USB dongle is NOT in computer
3) plug USB charger into camera
4) turn camera on
5) plug USB dongle into computer
6) wait for computer to detect dongle
7) press SYNC button on dongle
If the camera doesn't start working, then that's strange! Could be faulty - if so, send it to us and we'll send you a replacement
It's not really prying . The USB dongle is clipped together . Use a small flathead screw driver and insert it along the crack - twist the screw driver so the plastic shell seperates. That will expose the circuit board, and you can press the sync button.
If you don't feel comfortable doing that, send it back
OK. Pulled out the USB PCB and did the testing you suggested, on various platforms, XP, 7, OS X with the ARC software as well as Skype and a couple of other webcam utilities I have and nothing.
Personally I think the camera is not working itself. The USB device responds to my pushing the reset button by the second LED blinking and then staying on solid (probably might want to put a pinhole in the case in future versions so one can reset it with a paperclip) and the OSes recognize it.
I'll pack it up and send it back (with the bad servo also) if you tell me where to send it.
Thanks.