USA
Asked — Edited

Hi,I Purchased In Feb. 20

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Hi,

I purchased in Feb. 2019 a new JD robot, just used a few times

Yesterday, I was doing the servos profile, the robot twisted up and said low battery (it was charged first) then a burning electrical smell, I shut it off

I recharged the battery, all seem ok now -  do you know what that could have been?

Used it this morning ,robot is working fine now

update:

robot will not turn on - dead  3/6/2019

I replaced the fuse as you suggested to no avail, still dead, what do I do?


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PRO
Canada
#1   — Edited

Hello @EZang60,

Have you updated to the latest ARC version?

I've personally never encountered this kind of issue when calibrating the servos. I guess it's possible to accidentally load a completely different servo profile but it doesn't sound like you did this. Can you remember if you clicked somewhere accidentally that may have caused the issue?

*Edit: I didn't notice your update about the robot being dead. Sounds like you may have blown the fuse, check out the fuse replacement tutorial here: https://synthiam.com/Tutorials/Lesson/47?courseId=1

PRO
USA
#2  

I tried a new fuse to no avail, still dead

PRO
Belgium
#3  

User-inserted image

Quote:

you can check your batterie.here's a picture .when the batt is bat the seal will be more open and the batt looks bloted.

PRO
USA
#4  

battery looks good and charged

PRO
Belgium
#5  

howmany minutes does your batterie needs to  have a fully charged batt?i ask because for excample your batt charge for lets say 20 minutes,this can be an  indication that the batt is bad.

PRO
Canada
#6  

Hello @EZang60,

Here are the next steps:

  1. Unplug all wires from your EZ-B
  2. Use your charger to see if the battery will still charge (it could be depleted)
  3. If the battery can still charge until the charging LED on the charger turns green it's not a battery issue
  4. With the power switch off, follow the micro deans pin adjustment tutorial
  5. If you have another robot body, try the EZ-B in another body to see if the EZ-B is unaffected
  6. If you don't have another body but do have a voltmeter, use the voltmeter to see if there is still voltage at the micro deans plug on the robot side when the power switch is turned on
  7. If there is no power at the micro deans plug there is a fault with the wiring harness, if there is still voltage there is likely an issue with the EZ-B
  8. If the EZ-B is not working please contact EZ-Robot customer service and they will figure out a solution with you
PRO
USA
#7  

Your instruction sound good, however I feel I should not have to go through all this,  I am just sending it back, that's easier, don't you think

thanks for all your help

PRO
Canada
#8  

@EZang60

It would definitely be easier but we don't offer a repair service. We will have to work together to see what the issue truly is. As you've said, JD was working before but now is not. Let's try a few things to see if we can help you get JD up and running again.

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