Looks like firewall is blocking the connection.  If you use an anti-virus other than Windows Defender it may include one that unlike Windows doesn't ask if you want to allow the connection   Avast and AVG are both notorious for blocking ARC form communicating with the EZ-B.

Alan

What happens when you press YES to viewing the connection tutorials?

Currently when I press YES.... it can't connect as I am offline as the wifi is connected to the EZ-B and not my router.

Thanks for the firewall theory but only using Defender and its disabled.

Best,

Tim

I’m wondering I’d the connection tutorial link works or not since the migration. There’s some details about how to ensure the ezb is still operational. Such as, does it make a chime when powered on?

And have you reset it to defaults using the reset button?

Can you access the EZ-B's web configuration page?

Alan

I have hit the reset and it does chime when first powered on.

Nope.can't access the we configuration page.

Best,

Tim

BTW.... why does the camera come up in a search when I do a search for devices from EZ-B? The camera is not connected yet is comes up as being found along with the EZ-B

Best,

Tim