
mmosolini
USA
Asked
— Edited
I have emailed Ez-Robot about my order # 10-1885 on 5/10 but did not receive a reply. It status is still new order (toady is 9/10). I selected xpresspost USA hoping it will arrive before 12/10.
Anybody has any idea how long it will take to arrive. i cannot find any options in the orders page even if i wanted to cancel the order, there is not option.. I am leaving USA on 14/10 morning. please anybody from EZ-Robot reply to me.
Welcome to the EZ Robot community , we look forward to seeing your creativity.
Yes, because all the components of the EZ-Robot Complete Kit and EZ-B are made in china, it keeps our cost down by manufacturing in china. However, they take some serious holidays! And we have been sending out emails to inform purchasers that their order will be delayed.
However, if you contacted us using the Contact Us section... Please be aware of the disclaimer message apon submitting your message. The message states to check your junk folder. For some reason, we keep getting flagged as junk - even though we have a zero spam rating. Silly mail filters
I'm certain someone has responded to your message if it was sent during last week. If it was sent over the weekend, it is a Canadian holiday today and no one is checking the email. In Canada, we celebrate Thanks Giving on a different weekend than the americans. I'm not certain of why...
Anyway, i hope i will receive it.. I have prepared a lot of things to use with ez-board.
I hope somebody from ordering can help me in that.
thanks everybody.
can you imagine that i have received it the same day i made the order !
thanks a lot.