Welcome to Synthiam!

Program robots using technologies created from industry experts. EZ-Builder is our free-to-use robot programming software that makes features like vision recognition, navigation and artificial intelligence easy.
Get Started

Asked — Edited

Email Notices And Updating Email Address

I've noticed I've stopped getting email saying there is a new post in a thread I've posted in or started. Has that service stopped?

Also I don't see a way to update my email address if I get a new one. How do I do that? *confused*

1) Check your junk mail folder

2) ensure the email address that you log in with is correct

3) verify the Receive Notifications is checked in the ez-robot account settings
All that has been done several times. Thanks for the suggestions. I'm petty sure part of the issue is that on my account I'm using at this moment I have listed as contact an email address that no longer exists. I can't find a way to change it in the settings section of this website. The box where it's shown will not let me change it.
From what I can tell, that field can't be modified by the user.
EZ-Robot can only deliver emails to the email address that you have registered with us. That is the same email address that you login with. If your email address has changed, Contact Us to have it changed.
Explaining how email works in this thread is out of scope. However, relate an email address to a home address.

If you move to a new home, any mail address to your previous address will still be delivered to your previous address.

Your email works the same way.