Welcome to Synthiam!

The easiest way to program the most powerful robots. Use technologies by leading industry experts. ARC is a free-to-use robot programming software that makes servo automation, computer vision, autonomous navigation, and artificial intelligence easy.

Get Started
Asked — Edited

Credit Card Information

Whenever I get to the credit card information and try to fill it in, the page immediatley takes me to a new page and I can't fill anything in. *stress*


Upgrade to ARC Pro

Your robot can be more than a simple automated machine with the power of ARC Pro!

United Kingdom

There does seem to be a slight issue with using the card payment option as you have witnessed. I just tried the credit card procedure myself and it redirected me to the "Find your nearest retailer" page.

The only thing I can suggest at this point is if yourself or someone you know has a PayPal account then use that as that seems to be working fine, or to use one of your nearest retailers if you can. Otherwise you could wait for the guys at EZ Robot to fix the problem which shouldn't take them very long. I have contacted them already so it should be resolved pretty soon.
I just tried it and did not experience any issues. What web browser are you using? Any additional information you can provide me with to rectify the issue would be appreciated as well. Thanks!:)
United Kingdom

I tried it to help the poster on an iPhone 6 plus with Saffari. As soon as I press the text input field to enter either the card number, expiry date, or when I press the drop down menus, it redirects to the "find a supplier" page. Just tried it again and it still does it.

EDIT: I just tried it on my Acer laptop running Mozilla Firefox and it does the same as above. The item I'm trying it on is JD. Hope that helps.:)

Interesting - are you pressing enter when inside the box?
Got it! Thanks for bringing it to my attention:D It's resolved!
United Kingdom

No worries. Just to confirm, I was pressing Enter in the input field. Glad you got it sorted.:)


See, told you it would get sorted quickly. Happy ordering.:D