Asked — Edited
Resolved Resolved by DJ Sures!

Communications Error Ez-B V4/2 Wi-Fi Robot Controller

When my new EZ-B v4/2 Wi-Fi Robot Controller is powered up the on board voice says "Communication Error" over and over, Pushing the reset does not reset the controller. "No Wi-Fi" signal, no connection to router. Anyone else have this problem and fix or should I file a return claim?


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Synthiam
#2  

Check that the pins are not bent. A connection is not made correctly during the upgrade.

#3  

Hi Dj, Pin's are as it arrived new, "Not bent", I just connect the 2 continuous rotation servos and setup joystick then problem. No Open Wi-Fi Report and does not connect to my router (Wi-Fi) as setup successfully.

#4  

Video showing pin's and controller voice message Video

#5  

Try taking the boards out of the case and have a look at where the pins connect between the top and bottom boards. Maybe one was misaligned and didn't into the hole when they were assembled at the factory.

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Synthiam
#6  

Oh, apologies - i misunderstood the post and thought this was a comm v.2/x upgrade.

Are any LED's on the EZ-B lighting?

You visited the EZ-B v4 page and configured it to connect to your router?

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Synthiam
#7  

Your EZ-B v4 has been operational for a number of connections. The communication board appears to not be functioning any longer. The last successful connection you made was at 12/23/2016 12:52:00 PM.

You can open the EZ-B v4 and look inside to ensure the magnets did not come loose and is causing a short to the COMM board.

#8  

Thank You for suggesting, I am not afraid of opening but being less thank a week since receiving my order would it void warranty as unauthorized user access to the internals?