ScienceNorth
Hello,
I keep getting the battery is low message and when I try to charge it, it takes about 20 seconds to charge and I get a green light on the charger saying its ready. As I Turn it back on it starts with the "my battery is low again. I should also mention that the ez robot is right out of the box brand new. Double checked the Battery Care & Charging Video https://synthiam.com/Community/Tutorials/26, and Read the FAQ https://www.ez-robot.com/Tutorials/FAQ.aspx and I haven't found a solution.
It should also be noted that we are using LiPo Battery Balancer Charger which only has 2 LEDs and not three. Maybe I'm looking in the wrong place.
Checking the ARC windows app and looking for the bettery voltage, I might be reading it wrong but is says "EZ-B voltage is 0.432592608". Which I assume means its toast. Any ideas?
Thanks
Hi there @ScienceNorth, if you see Battery Care & Charging, there are different versions of battery chargers- pretty sure you have a Version 3! Please Contact Us to see about getting a replacement battery.
I am an I.T in an online store that sells dog supplies such as life jacket, training collars, crate and many moreThis was helpful, I have the same problem with the batteries not charging. Thanks for the information.
@DianaWelz That's awesome! Thank you for the feedback!
chelsea
the batt charger verz 2,shows 3 red led flaching when a batt is dead. does verz 1 do something similar ?
it would be good to have some device to check your batteries.i had a six body where the batt was swollen.good that i saw it.the lid from the batt case was bended,supose i didn saw this and i charge the batt.not good .with the verz 2, you can test your batt.
If the battery does not charge, or hold a charge properly, then you can be pretty sure that it is dying, or may be dead- don't need a light to tell you that!
Maintaining proper battery usage and charging practices will prolong the life of your battery, and will make sure that you are being safe as well- which is the most important!
I am having battery issues as well - I charge the device, then I turn it on and hear an odd clicking sound (lights flashing on pin board). Makes about 10 clicks, then says "battery is low". It then turns off. Any ideas? I am dealing with Roli.
Take a look at the battery and see if it needs replacing: https://synthiam.com/Tutorials/Lesson/26?courseId=3