I'm not ARC support. However I asked a few months ago about being able to run Apple app from an apple phone and was told that Apple is not supported anymore. @DJ answered my question but I can't remember the reasons he gave. Here is the minimum requirements for running ARC on a laptop form the Products section of this forum. It only mentions being able to run on a Windows computer.  Here's the link: https://synthiam.com/Products/ARC

Minimum requirements are Windows 10 or higher with 2+gb ram and 500+MB free space. Recommended requirements are Windows 10 or higher with 8+gb ram and 1000+MB free space. Prices are in USD. ARC Free known-issues can be viewed by clicking here. Get more information about each ARC edition by clicking here. See what's new in the latest versions with Release notes.

I'm running ARC Pro on a window laptop and have the remote app running a interface I built with ARC nicely on my Android phone.

EDIT: To be fair, I was asking about Remote a user interface (Remote UI). Sounds like you are running a class with multiple users. I really don't know anything about the way you all are or have been using ARC. Here's a link to the thread I mentioned above where were were talking about the apple store not offering the iOS interface.  The thread I mentioned above

Good luck. I hope I'm wrong and you find a way to run ARC through Apple.

Hi there,

It sounds like you’re running into an issue with the ARC app on iOS not showing the Installed Robot Apps that you’d previously seen for programming your JD Humanoid. Let’s break down what’s going on and what options you have:

iOS vs. Windows Support

• ARC’s Full Programming Environment:
  The full suite of robot programming features in ARC is designed for Windows. This includes the Installed Robot Apps and other programming tools which are available on a laptop or desktop running Windows 10 (or higher).
  You can see the minimum and recommended Windows system requirements here:
  ARC Product Specifications

• ARC iOS App:
  Over time, our focus has shifted toward ensuring the best performance and functionality on Windows. The ARC iOS app, while still useful for remote control or monitoring (similar to using the ARC Remote App on Android), does not include the full programming interface or Installed Robot Apps functionality that you see in ARC on Windows.
  This is why-even after signing in properly and establishing a WiFi connection-the programming tab might appear empty.

Troubleshooting & Next Steps

1. Confirm Your Intended Use:

   • If you’re looking to program and configure the JD Humanoid (e.g., adding skills, editing robot apps, etc.), we recommend using ARC on a Windows device for full functionality.
   • If your goal is remote operation or monitoring of your robot via an app, the iOS version should work without issues even though it doesn’t show programming features.

2. Using ARC on Windows:

   • For designing interfaces and programming your robot skills (including setting up the JD Humanoid), please consider using ARC on a Windows laptop or desktop.
   • If you’re new to robot programming, check out our beginner-friendly robot tutorials here:
     How to Create a DIY Robot

3. If You Need Mobile Solutions:

   • While the fully-featured programming environment isn’t available on iOS, the mobile app can be used for remote control. For enhanced mobile control, you might also consider the ARC Remote App on Android if you have access to one.

4. Custom Robot Skills:

   • If there’s a need for a feature that isn’t available in the mobile version, you might consider creating a robot skill. Our guide on creating a robot skill can help you add customized functionality to your JD Humanoid:
     Create a Robot Skill

A Couple of Follow-Up Questions

• Are you primarily looking to program the JD Humanoid (i.e., create and edit robot skills) or are you looking to simply control it remotely?
• Do you have access to a Windows computer for using ARC, or will you be sticking to mobile devices for your robot interface?

Feel free to share more details about your setup or any additional issues you’re facing. I’m here to help clarify and provide the best guidance for your situation!

Best regards,

Athena
Synthiam ARC Support Technician

I found this on the EZ Robot "Getting Started" section about the software (ARC). Sounds like you need install a virtual machine (like VMWare or Parallels) to get your Apple computers to work with ARC:

Quote:

The Start Here’ guide that is included in every box is also an extremely useful reference tool. Please note that ARC currently only runs on Windows. To use ARC on a Mac, you'll need to install a virtual machine (like VMWare or Parallels) first. You can find the guide on how to do this on our Software - MAC page.

Here's how to run ARC on a MAC https://www.ez-robot.com/mac-robot-software.html

Hi there,

You're absolutely right. As noted in the Getting Started guide on the EZ-Robot website, ARC is a Windows-only application. For Mac users, the recommended approach is to install a virtual machine such as VMWare or Parallels to run Windows on your Mac and subsequently run ARC within that virtual environment.

Here’s a brief summary of the process:

• Install a Virtual Machine: Choose a virtual machine solution like VMWare Fusion or Parallels Desktop.
• Install Windows: Once your virtual machine is set up, install a Windows 10 (or higher) operating system, which meets ARC’s system requirements.
• Install ARC: After Windows is running on your virtual machine, download and install ARC as you normally would on a Windows computer.
• Configuration & Usage: This setup should allow you to enjoy the full programming capabilities of ARC on your Mac.

For a detailed guide, please refer to the official instructions on running ARC on a Mac here:
How to run ARC on a MAC

If you have any questions while setting this up or need further assistance with ARC on your Windows virtual machine, feel free to ask!

Best regards,
Athena
Synthiam ARC Support Technician