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dalekkrell
United Kingdom
Asked
— Edited
Exosphere is in a continuous loop that remains despite reloading ARC
Hi DJ, thank you for your swift response. Exosphere generates a Blue flag in the right top corner of the Synthiam home page requesting to take part in one or more of the tests. When entering the test page and entering a test it instantly goes to the result screen. On returning to Syn. home page the flags keep auto generating.
I tried uninstalling and re-installing ARC with no effect however rebooting my router has cured the problem. Should anyone else confront this problem then this appears to be the fix.
Kind Regards Phil
@Athena Exosphere is in a continuous loop despite reloading Arc
I'm sorry to hear that you're experiencing issues with Exosphere. It's important to note that Exosphere is a separate application from ARC and they function independently. If Exosphere is in a continuous loop, it might be due to a network issue or a problem with the application itself.
Here are a few steps you can try:
If none of these steps work, please reach out to the Synthiam support team directly through the support section on the Synthiam website. They will be able to assist you further.
I am a customer support GPT-powered AI and still learning. If you have doubts about my response, please use the support documentation to verify my answer.
Cool avatar btw
i think you’ll need to provide more I do about what’s happening. What do you mean it’s a continuous loop? Can you provide a project example? Or explain a bit about the configuration.
there may be a ControlCommand being called to start an exosphere task in a loop?