Asked
— Edited
One of the two battle flippers I recently ordered has a bad power switch that I isolated by using my voltmeter and then a jumper cable to bypass the switch
The reason for this post is that I need a URL when submitting a claim
Thanks,
Frank
edit: Mis-read your post. I thought you were asking for the warranty claim URL, not making the post to allow you to file the claim...
On the other hand, it allows EZ-R to keep customer service staff small and concentrate on new products and features rather than answering simple questions. A LOT of potential claims turn out to be mis-configuration or simple fixes that the community can help with, and for the handful of times it is a real warranty issue, it a small price to pay to make a post explaining the issue before filing the claim.
As EZ-R grows, and can have full time dedicated customer service staff, this requirement is likely to go away.
Alan