1. Did you install the driver from the CD or let Windows detect it automatically?

2. Did you select the camera from the drop down in the camera control?

3. Did you charge the camera with USB or a wall socket?

4. Did you turn the camera on with the power button, and the blue LED lit?

1. installed from cd
2. yes
3. usb
4. yes blue led lit

What OS are you using?

I would suggest uninstalling the driver and letting windows detect it first.