Hey! We can get you running..

WiFi How do you know the laptops are having an issue connecting to WiFi of the ezrobot? Any information you can provide will help. An error message? Confirm that you've watched the video and understand the process of connecting to a WiFi network, etc...

Updating Software Strange that the version is reported incorrectly. It could be a caching of the download? I'd recommend rebooting the PC (or shutting down web browser) and trying again. I was able to download and update with correct version returned. Albeit, it's not a new issue as in a million downloads, we've seen it happen once or twice before