What error do you see when pressing the start button on the camera control?

I just get the display box with the ghosted out logo

No error codes

You press the start button, and there is no error or anything in the debug window? There must be some message in debug if the start button for the camera is pushed. Does the software lock up, is that why there is no message? Please provide more info

The software locks up on the desk top now almost every time

Please provide more information - I'd like to help you but there is no information to work with. Perhaps the easiest first step is for you to submit a diagnostic report. Instructions can be found here: https://synthiam.com/Tutorials/Help.aspx?id=220

Please confirm once you have submitted a diagnostic report

Okay I will also try to make a video

Thanks

I uninstalled and the re installed the software

Now it's okay.

Not sure why , but my Windows machine did go through quite a bit of updating yesterday

Everything seems fine

Thanks

Great to hear - glad the magical mystery of Microsoft Windows bugs could help