Question With Ez-bit Library

Romain

France

Asked Dec 2013 — Edited Mar 2018

Hello, I have a problem with the ez-bit module to retrieve different stl files.
He remains stuck on:

Downloading certified EZ-Bit list...
18 EZ-Bits indexed
Comparing against your library...
Download 18 EZ-Bits... (This may take a while)

1 of 18) Downloading Hexapod Body - Six v0.1 by DJ Sures (1 074 377 Bytes)

A review?
Thx

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Rich

United Kingdom

#1 Dec 2013

Are you using the latest version of ARC?

Romain

France

#2 Dec 2013

Yes download yesterday .

Rich

United Kingdom

#3 Dec 2013

Which OS? Win 7, Vista, XP, 8?

Update your .net framework to the latest.

There was a similar issue when the revolution version first come out but I was sure DJ solved the problem and it didn't need the .net fw updated.

Romain

France

#4 Dec 2013

Thank you for the support, I'm on Windows 8 and net framwork 4 is already installed and up to date ... *sick*

Rich

United Kingdom

#5 Dec 2013

Does the green bar move at all?
How long have you left it to download?

Uninstall and reinstall ARC?

I can confirm it works, I just removed Six's body from my library and re-synced perfectly fine.

Romain

France

#6 Dec 2013

Bar remains at bebut block 3 or 4% and for 30 minutes it does not move.
I just uninstall reinstall, always the same.Scan for syncronisation works well, but the download... Server problem ?

Rich

United Kingdom

#7 Dec 2013

It worked fine for me 20 minutes ago so the server is fine.

Check you have no antivirus or firewall blocking it.

Romain

France

#8 Dec 2013

ok i check
thx

MovieMaker

USA

#9 Dec 2013

Rich, I see the library. But, I don't see the little EZBit item that has four screws to attach to any flat surface to start a EZ-Bit compilation. When will it be moved to the Library?

Thanks,

Mel

Rich

United Kingdom

#10 Dec 2013

@Mel I have no idea, I'm sure the EZ-Robot staff will add it when they get chance.

Romain

France

#11 Dec 2013

Hi, always at the same stage, no possibility of recovering the stl files, ez-bit stuck at 2, 3% (control antivirus and firewall) test latop of my daughter in a hotspot, nothing ...
The ftp server a problem with France

a another solution for download stl parts ?

Thx

MovieMaker

USA

#12 Dec 2013

Thingaverse

Rich

United Kingdom

#13 Dec 2013

Thingaverse wouldn't be a solution besides, are the EZ-Bits on Thingaverse?

@Romain, disable all antivirus and firewalls (note, some will remain active even when you ask for it to be disabled for a short time, check it is 100% off - google your AV software for help with that). Check your router to make sure it isn't blocking anything and try again. I can assure you there are no problems with the servers nor with your geographical location (we have other members from France who have the library up to date).

Unless DJ changed things (which I doubt) everything goes through port 80 and uses HTTP not FTP. There may be issues if the file extensions are unknown to your Security, firewall or router.

As stated the other day, I successfully deleted Six's body from my library and re-downloaded it therefore there are no issues with the servers. The issue will be your end, most likely due to anti virus and internet security applications running.