Welcome to Synthiam!

Program robots using technologies created from industry experts. ARC is our free-to-use robot programming software that makes features like vision recognition, navigation and artificial intelligence easy.

Get Started
New Zealand
Asked — Edited
Resolved Resolved by DJ Sures!

Proxy Server Authentication

Hey DJ

Been off the grid for a bit ... went and brought a new house and had to pull 10 years of living apart to shift ... most things are in storage but I am getting back into it.... can't complain as I now have a real workshop to really get into building Lawrence.

I've introduced my students to EZ-Robot and they are loving it.... we even printed our first EZ-Bit on our Makerbot Replicator Dual the other day.... took us a few goes but we got it!

Anyway...

One problem we have is that our school uses a Proxy Server that requires authentication to access to the FTP.... I would guess that most schools do the same.

Can you include proxy authentication in a future release so that the update check, cloud and bit downloads will work for us?

- @Tameion

PRO
Synthiam
#1  
Welcome back:) ARC doesn't use FTP. It uses only HTTP. There is no plan to add a proxy server at this time. We haven't had any issues with any other schools. Can you verify that your school actually requires proxy for HTTP? Because that's unusual and outdated.:)
PRO
New Zealand
#2  
Hmmm I assumed that it was FTP .... I'll go do some homework and get back to ya.

Or are you using a specific port for the download?

- @Tameion

PS. Thanks for the quick reply.
PRO
Synthiam
#3  
Port 80 is for everything.. HTTP

You may have to request that our server ip be put into a list to be accessed. Some offices and educational networks will limit destination ip addresses.
PRO
New Zealand
#5  
Okay, okay .... got the *bump*.... I'll mark it as resolved... lol.
PRO
Synthiam
#6  
haha, no no the bump was regarding an answer to the incident... Is it able to work for you without proxy because it is HTTP port 80?
PRO
New Zealand
#7  
Hmmmm.... not as yet.

I have the school technical expert looking into it.... he'll join this conversation as soon as he has registered so I'll open another support thread.