Bookmaker
USA
Asked
— Edited
DJ, I uploaded my latest file to the cloud with success however when I went back I could not retreive it. I tried deleted it and resaved it to no avail. I even tried it from work. I have fresh installations of the latest ARC on both computers.
If you provide me with details i'll be able to help you
DJ, What do you want to know. I went to file, cloud, open from cloud, chose my file and clicked on download file. and nothing. I let it go for five minutes and noting.
I'll need to know what happened and what version of ARC. For example, did you receive an error? Did the button say Loading and grey out? Did the response return with "File Loaded"? Did the project load, but only partially? Etc
If it works 100% for us, I can't test it anymore than we have done. So I'd need to know what your experience is so I know what to look for.
I just tried again and after I click on "load selected file" the screen goes back to ARC welcome screen and the Cloud screen disapears. 2012.01.23.00
I'm running a few tests. it's offline for a few minutes
No wonder I couldn't re-upload.
How big is your file?
It is 4.43 MB