Did you follow the connection issue tutorial: https://synthiam.com/Tutorials/Lesson/14

When a connection is not able to be made, it prompts and asks for you to review that tutorial. If you have reviewed that tutorial, you have not answered if your computer network adapter is the type provided in the trouble shooting list

Thanks for the response. Yes, I looked at that. I do not have AVAST. I checked the Device Manager and do not have either of the two adapters listed. Is that what you are asking?

Yes, that's what i'm asking

Mentioned that you are being prompted for a security key. You should not be presented for a security key if it is a new EZ-B. Perhaps you need to reset the EZ-B? Follow this tutorial: https://synthiam.com/Tutorials/Lesson/16

The router is a Cisco Linksys WRT54GL, the computer is a Gateway SX2850-01. The network devices listed are: 802.11n Wireless PCI Express Card LAN Adapter; Microsoft virtual WiFi Miniport Adapter; and Realtek PCIe GBE family Controller.

Thanks. I do know how to reset the EZB. I have been at this for several hours. I am trying to connect through WI-FI client mode. It asks for my SSID in one window and Security Key in another. It is, as far as I know a new EZB v4.

When I press Connect. The EZB makes a sound, but the screen indicates that the connection was reset from the EZB back to my normal connection. And suggests I Try Again - which results in an Error .

The EZ-B speaks (or does if the speaker is connected , there is a trouble shooting tutorial for that if it isn't). It will either verbally say "I have successfully connected to your network", or it will say "I am unable to connect to your network". If the former, then you are ready to find it in ARC. If the latter, then you need to reset in order to put it back in AP mode, and go through the processs again making sure you entered your SSID and password correctly (both are case sensitive).

(edit.. Removed reset instructions. Misread part of your post)

User @technopro also did some nice tutorial videos. I would link to them but am answering from my phone, but should be easy to find in the tutorial threads.

Alan

Hey Alan,

Now THAT was very helpful!

I had the controller in the other room, so didn't hear what it said. I just saw the reset message on the screen and instruction to try again and thought it hadn't worked. Well the voice says that the controller has successfully connected to my network.

THANK YOU!

Well, the voice said the EZ-B was connected to my network. But when I try to connect O on the screen it says EZ-B cannot be found.