robo rad
During the night,AVG virus protection did an update secretly on Laptop windows 10 and this update put EZ builder.Exe into virus jail! Took me hours to figure out why it loads but then refuse to connect to EZB! so I tried my cell phone app Android and no problems then I tried my desktop PC with no problems ...but suddenly desktop AVG started an update and I caught it trying to say EZ Builder.EXE looks like a rare harmful file and needs to be submitted to the AVG Labs for 24 hour Analysis to prove it is safe?LOL! I shut that rainbow AVG down and stopped it from screwing up my desktop EZ software! Went back to my Laptop and shut down AVG and Bingo EZ Builder connected back to my robot! 
Upgrade to ARC Pro
Get access to the latest features and updates before they're released. You'll have everything that's needed to unleash your robot's potential!
They will come back attached to your robot, get into your PC, and start corrupting your stuff, or they will start inviting their friends to play with your stuff...
next time you start the computer and windows will be gone!
Don't engage with the invisible side...
btw: you need to check EZ-Robot warranty policy, please check if they cover damages by invisible forces.
PS:
I'm sorry to hijack your thread, i could not resist when i read:
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I thought I should let people know that if they are using AVG virus protection, when they get the new update it is calling ARC.Exe a virus and they may think something is wrong with EZB.
I always use Linux/Ubuntu, for the past 6-7 years ive never had to worry about viruses, but with my new laptop i have dual boot with windows 10, so i need to get anti virus soon. I just don't use windows unless i need to run my flight configuration.
But tempted to try Raspberry Pi with Ez-robot on another project so i can use Linux. I know Linux will be powerful to run it, will be interesting to see.