France
Asked — Edited
Resolved Resolved by DJ Sures!

ARC Connection Question

Hi everyone,

I have been kept away from this forum (and robots) for a looong time but I am back again:) So, I try to connect ARC with my EZB-v4. The problem is, it doesn't work...

First, I have looked carefully at the tutorial and everything is clear. Second, it doesn't seem to be a wifi issue :

  • in AP mode, I can see my EZ-B v4 0282 wifi network in windows (seven) and connect to it. I can then access to http://192.168.1.1 but when I go to Diagostics, I can hear no sounds. When I try to connect in ARC, the blue light stop to blink for 4 seconds and I have the "could not connect to the EZ-B" message. So, I go to Client mode....
  • in Client mode, the EZ-B blink green and It seems that it do not connect to the network (no message of success from the EZ-B). Yet, in my router configuration panel, I can see the EZ-B, and an IP address is assigned...But again, when I try to connect in ARC with the assigned ip, I have the "could not connect to the EZ-B" message and if i try to detect the EZ-B with the scan option, it finds nothing.

I am not a specialist, but it seems that my PC, my router and my EZ-B are able to communicate and see each other, but ARC cannot connect with the EZ-B. And I cannot see why...

So any help is welcome. Thanks.


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#17  

OK, everything is clear now. Thanks for the explanation. Indeed, I see no red light when i power up the EZB...

Should I contact the support via the "Contact Us" page to have a replacement chip ? Thanks again @DJ.

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Synthiam
#18  

Yeah - reference this thread and Contact Us. You will need the bottom board replaced. Separating the two boards is a little tricky but I can give you a video explaining how. I would not recommend doing it without reviewing my instructions. Simply because there are a number of pins and they may bend easily if care isn't taken while separating the connectors.

#19  

Ok, I have used the Contact Us form and I am waiting for your instructions before separating the defective board. Thanks.

#20  

@DJ,

Thanks to Aislinn, I am ready to send back my defective board for a replacement. So, I am also ready to receive your instructions for separating the two boards;) Thanks.