
fredebec
France
Asked
— Edited

Hi everyone,
I have been kept away from this forum (and robots) for a looong time but I am back again
So, I try to connect ARC with my EZB-v4. The problem is, it doesn't work...
First, I have looked carefully at the tutorial and everything is clear. Second, it doesn't seem to be a wifi issue :
- in AP mode, I can see my EZ-B v4 0282 wifi network in windows (seven) and connect to it. I can then access to http://192.168.1.1 but when I go to Diagostics, I can hear no sounds. When I try to connect in ARC, the blue light stop to blink for 4 seconds and I have the "could not connect to the EZ-B" message. So, I go to Client mode....
- in Client mode, the EZ-B blink green and It seems that it do not connect to the network (no message of success from the EZ-B). Yet, in my router configuration panel, I can see the EZ-B, and an IP address is assigned...But again, when I try to connect in ARC with the assigned ip, I have the "could not connect to the EZ-B" message and if i try to detect the EZ-B with the scan option, it finds nothing.
I am not a specialist, but it seems that my PC, my router and my EZ-B are able to communicate and see each other, but ARC cannot connect with the EZ-B. And I cannot see why...
So any help is welcome. Thanks.
OK, everything is clear now. Thanks for the explanation. Indeed, I see no red light when i power up the EZB...
Should I contact the support via the "Contact Us" page to have a replacement chip ? Thanks again @DJ.
Yeah - reference this thread and Contact Us. You will need the bottom board replaced. Separating the two boards is a little tricky but I can give you a video explaining how. I would not recommend doing it without reviewing my instructions. Simply because there are a number of pins and they may bend easily if care isn't taken while separating the connectors.
Ok, I have used the Contact Us form and I am waiting for your instructions before separating the defective board. Thanks.
@DJ,
Thanks to Aislinn, I am ready to send back my defective board for a replacement. So, I am also ready to receive your instructions for separating the two boards
Thanks.