robotz12248
Resolved by thetechguru!
I'm trying to use my EZ-B v 3. I have been wading through what information I can find. When I open ARC and check the update window it is telling me I have the latest version. However, when I try to connect with my EZ-B v3 I get an error message telling me I need to upgrade to version 16. Then it asks me if I would like to view the tutorial. When I click on "yes" it goes to info concerning EZ-B v4. Can someone help me with upgrading to version 16? As a general question; are there many people are still using EZ-B v3? Is there a link to the users manual for v3? I do realize that there is the newer v4 which EZ-Robot is promoting. Is v3 actually still supported? If so where can I find the info and manual for v3? Thanks in advance for any help and guidance.
It is telling you that you need to update the v3 firmware to v16. In windows, go to start, all programs, EZ Robot, EZ-B Firmware Update and follow the on screen instructions.
V3 is still supported, but a lot of the links to the v3 tutorial videos are broken/mis directing on the web site.
Here is the firmware tutorial on YouTube
www.youtube.com/watch?v=GzI6dnV6C-c
Alan
And DJ fixed the help link: https://synthiam.com/Community/Questions/6390
Thank you for your assistance Alan. It has been a few years since I last used EZ-B, however , It's all starting to come back to me. With use, practice, and help from other users I'm sure I'll be up to speed in no time. Lloyd
I discovered that one needs to mark any issues as "resolved". I have tried to do so 3 times now. I did click on the person that helped me resolve the issue. Thank you again techguru. Your reply was much appreciated.