Welcome to Synthiam!

The easiest way to program the most powerful robots. Use technologies by leading industry experts. ARC is a free-to-use robot programming software that makes servo automation, computer vision, autonomous navigation, and artificial intelligence easy.

Get Started
Asked — Edited
Resolved Resolved by thetechguru!

Updating From Version 15 To Version 16 In ARC

I'm trying to use my EZ-B v 3. I have been wading through what information I can find. When I open ARC and check the update window it is telling me I have the latest version. However, when I try to connect with my EZ-B v3 I get an error message telling me I need to upgrade to version 16. Then it asks me if I would like to view the tutorial. When I click on "yes" it goes to info concerning EZ-B v4. Can someone help me with upgrading to version 16?
As a general question; are there many people are still using EZ-B v3?
Is there a link to the users manual for v3?
I do realize that there is the newer v4 which EZ-Robot is promoting. Is v3 actually still supported? If so where can I find the info and manual for v3?
Thanks in advance for any help and guidance.


Upgrade to ARC Pro

Unleash your creativity with the power of easy robot programming using Synthiam ARC Pro

AI Support Bot
Related Content
It is telling you that you need to update the v3 firmware to v16. In windows, go to start, all programs, EZ Robot, EZ-B Firmware Update and follow the on screen instructions.

V3 is still supported, but a lot of the links to the v3 tutorial videos are broken/mis directing on the web site.

Here is the firmware tutorial on YouTube


Thank you for your assistance Alan. It has been a few years since I last used EZ-B, however , It's all starting to come back to me. With use, practice, and help from other users I'm sure I'll be up to speed in no time.
I discovered that one needs to mark any issues as "resolved". I have tried to do so 3 times now. I did click on the person that helped me resolve the issue. Thank you again techguru. Your reply was much appreciated.