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PRO
Synthiam
#1  

I see - please select an area that is within the image boundaries.

I will add an error message if an area outside of image boundaries is selected in a future release. It apparently currently crashes.

Also, please do not select bug reports as REQUESTING ASSISTANCE. Requesting Assistance is for the reasons stated in the description, not for bug reports. I monitor bug reports :). Requesting Assistance is for asking others users to help you achieve something.

PRO
Synthiam
#2  

This message will appear when an area is selected outside of the visible image dimensions on future release of ARC.

User-inserted image

In the meantime, do not select areas that exceed the image dimensions

Germany
#3  

I will press conversation in future. I thought you had to press REQUESTING ASSISTANCE, when I need help. My English is not so good and I work a lot with google translator.

To my pale. I click into the image of the camera. I can not get a range displayed. How can I be outside the camera area, Although I click into the picture? You can see in the video exactly where I click. Do I have the wrong camera resolution? I have repeated this process 10 times. Apparently the area of my mouse is outside the picture, Although I work with it.

PRO
Synthiam
#4  

It might be the resolution as well. Let me take a look and see if 640x480 causes issues but i haven't been able to reproduce it yet.

PRO
Synthiam
#5  

Also, i should add that 640x480 is a poor performing resolution for video processing. Find out why here: https://synthiam.com/Tutorials/Help.aspx?id=80

The default value of 320x240 is recommended and will provide better performance.

Germany
#6  

Thanks for the tip with the resolution. I'll remember that.

I have just experimented with the resolution. If I make the resolution smaller, get the red selection window. I had already wondered and thought all the time the instructions are older.

If I make the resolution 640x480, The selection window is far right at the bottom. At 640x480 I have to press the upper left into the camera, To have a window at the bottom right.

But it is a little difficult in all resolutions, A window to get the right position.

Is the camera interpolated in this resolution? This might explain this mistake.

Here is the resolutiontest for tracking. I hope this can help you.

PRO
Synthiam
#7  

Yeah - I see what is happening with 640x480. I'll take a look at resolving that. However, in the meantime use 320x240