SubBass100
USA
Asked
— Edited
I've ordered my EZB about 3 1/2 weeks ago from their main site. I've tried to contact ezb via their contact form and via email several times with no avail. I've not been able to find a contact phone number. After spending ~$100 I'd really like to start working on my time sensitive project soon. I normally don't write in forums about this kind of thing but I really can't get in touch with them. Hopefully an admin will read this that can help. I hope you can understand my concern.
Thanks, Brian
Yeah,
after they accidentally sent mine via boat in stead of plane it took 6,5 WEEKS to arrive...
Were you able to get a hold of them at all? If so, how? I'm right around the point of doing a charge-back but I'd rather just get the product and move on.
Try to contact them on their Facebook page. That's what I did and I got a response within 24 hours.